Are you a highly motivated individual who can provide a range of administrative, program and financial support? If so, consider this opportunity with the Employment and Training Division.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?
You will:
• prepare and review new client application files
• provide administrative office support
• provide quality customer service to clients at front counter and reception, responding to general inquiries in either French or English (in person, by phone or email)
• process contracts and enter information into data base systems
• process office accounts payables and receivables
• prepare a variety of correspondence
• provide financial and budget management support services
• respond to inquiries from clients regarding employment programs and services
• work closely with unit staff to respond to and coordinate ministry requests for information and reporting requirements
• take meeting minutes and track correspondence
How do I qualify?
Mandatory:
• You must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.
Knowledge:
• understanding of employment services and related programs and roles
• knowledge of administrative and financial practices and procedures
Communication and interpersonal skills:
• demonstrated communication skills to gather information and explain procedures to clients and staff and prepare reports
• customer service skills
• demonstrated interpersonal, organizational and planning skills
• ability to prioritize work and meet deadlines
Reasoning and Analytical Skills:
• demonstrated analytical, reasoning and problem solving skills to research and analyze case information and determine priority and urgency
• ability to interpret and apply relevant legislation, regulations and related polices and directives, including Freedom of Information (FOI) practices
Computer Skills:
• proficiency in word-processing to prepare presentations, spreadsheet, database, correspondence tracking and electronic scheduling software
• ability to administer database systems, correspondence and other information tracking systems
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.