Bring your exceptional administrative and communication skills to the Central North Correctional Centre, where you will provide a wide variety of reception and administrative support services to institution staff, inmates, and the general public.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?
• Process incoming and outgoing mail
• Schedule inmate visits in accordance with ministry policies and procedures
• Screen and direct multiple-line telephone switchboard calls to the institution
• Answer general inquiries
• Greet and receive visitors
• Provide clerical support to senior institutional staff
How do I qualify?
Reception and Administrative Experience
• You have experience providing reception services including use of telephone switchboards in order to respond to and direct calls efficiently and effectively
• You have knowledge of general office administrative processes and practices including understanding of legislation and policies related to the release/confidentiality of information
• You have knowledge of relevant Canada Post regulations and mail/courier procedures to process incoming and outgoing mail
• You have recording skills to accept and record receipt of mail and parcels
• You are proficient with word processing to prepare a variety of correspondence and reports
• You have strong keyboarding skills to type and/or compose documents
Other Essential Skills
• You have interpersonal and communication skills in order to handle a large volume of callers
• You can clearly relay messages and instructions as well as provide information on policy/procedures related to inmate visits and mail
• You have problem-solving and basic arithmetic skills
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.