Product Engineer

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About Us:
Justice Technology Services (JTS) provides critical support to the justice sector—the largest sector within the OPS—supporting partners from the judiciary; municipal courts and private bar; regional and municipal government; corrections and emergency, policing and fire services.

We provide I+IT services in partnership with the Ministry of the Solicitor General and the Ministry of the Attorney General, including their respective Agencies, Boards and Commissions.

We also support the Youth Justice Services Division of the Ministry of Children, Community and Social Services and are one of eight I+IT clusters of the OPS.

The Opportunity:
Come showcase your leadership and specialized I&IT expertise with the Ministry of the Solicitor General, where you will provide senior-level planning and management in the implementation of technical solutions and related activities of large and complex corporate systems across the province.

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OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

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What can I expect to do in this role?

As a Product Engineer, you will:
• complete hands-on software development and solution design, deployment – working closely with leads, designers, and product managers to deliver features and functionality for various product streams
• collaborate with software developers to design and implement infrastructure and deployment pipelines to support the development process
• lead and manage the deployment, automation, maintenance and management of custom built or acquired Commercial-Off-The-Shelf (COTS) solutions
• create and maintain scripts to automate repetitive tasks and streamline the deployment process
• oversee technical project plans, budgets, schedules and activities
• perform complete analysis, design, modification of operational procedures and system processes to improve the efficiencies, security and quality of service
• provide leadership and technical expertise to the development and building of custom DevOps solutions and solutions to support end users, project teams, and technical staff
• develop proposal, lead consultations with business areas and provide advice on system options, risk, impact and costs/benefits and ensure compatibility and integration of systems throughout the ministry
• lead and conduct technical research projects on current and emerging technological trends, associated standards, directions, and I&IT administrative policies and procedures
• provide technical functional leadership, expertise, mentorship/coaching and direction to less senior team members
• assist with managing post-implementation product support and oversight of best practice for support and maintenance work

Please Note: The position may require shifts, on-call, standby and occasional call-back to provide technical support to ministry critical systems on a 24 hour, 7 days a week basis.

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How do I qualify?

Technical Knowledge

You have:
• Experience providing end-to-end solutions, including design, development, deployment, and integration for large and complex enterprise-wide solutions on premise, Azure or AWS Cloud.
• Comprehensive understanding and skills for implementing event driven application, event driven microservice, real-time and batch processing.
• Design and development experience of implementing API with: Web Services using REST/JSON/Swagger and SOAP/WSDL
• Experience in designing and developing applications using, but not limited to, Spring Boot, Java Scripts/Angular/React, etc.
• Understanding and skills for implementing event driven application, event driven microservice, real-time and batch processing.
• Experience in automation of software delivery and deployment processes using tools such as Azure DevOps, Jenkins, GitLab CI/CD, Docker, Kubernetes, etc.
• Understanding of agile development methodologies and Git workflow.
• Experience of building and maintaining monitoring and logging systems to ensure uptime and performance of the production environment.
• Ability to troubleshoot complex issues related to the production environment, including but not limited to infrastructure, applications, and networking.
• Experience with database architectures, data modelling and data migrations, preferably in Oracle or MS SQL.
• Design and deployment experience using IBM Integration Bus, IBM ACE toolkit or IBM WebSphere Message Broker is an asset.
• Knowledge of network protocols, n-tier network topology, application/system security.
• Experience supporting production systems, working with end users and technical teams to investigate and resolve issues.

Reasoning, Analytical and Problem-Solving Skills

• You can assess and recommend architectural strategies for acquisition, development, integration, implementation, and deployment of complex technical solutions.
• You can assess technical design problems and develop computerized solutions to information problems in support of end users.
• You possess advanced problem solving skills to assess, diagnose and resolve problems impacting the information technology infrastructure and resolve operational problems with software.

Oral and Written Communication Skills

• You possess strong oral communication and listening skills.
• You have demonstrated written communication skills to prepare project reports, design/development documentation, manuals, senior level briefing materials, and cost benefits analyses.
• You have demonstrated interpersonal skills to collaborate with cross-functional teams.

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Additional information:

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
• W-SL-199556/23(2)

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Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario's Human Rights Code .