Are you passionate about shaping the future of cloud computing while contributing to critical public services? Do you thrive on designing innovative solutions and driving technical excellence? If so, we have the perfect opportunity for you!
We are seeking a talented
I&IT Senior Solutions Designer to join our dynamic team and play a pivotal role in modernizing Ontario's 911 land ambulance services. In this role, you will harness the power of Azure and AWS platforms to design and implement cutting-edge cloud solutions that will enhance emergency response and save lives.
The Cluster:The Health Services I&IT Cluster provides information management and information technology solutions that enable and support the business requirements of the Ministry of Health. The cluster supports the Ontario government's I&IT Strategy and plays a leadership role in major business transformation initiatives and infrastructure projects that are currently underway. The cluster is also working to promote the evolution towards a common IT infrastructure for government.
Our Branch:The Emergency Health I&IT Solutions and Technology Management Branch (EHSTMB) delivers mission critical I&IT and telecommunications solutions for 9-1-1 Land Ambulance dispatch centres in Ontario while responding to changing business drivers that encompass legislative requirements, technology currency, and new business solutions to support the ministry's emergency health mandate and transformation. Ambulance service in Ontario is a seamless program that responds to requests for service and transports patients cross municipal boundaries without reference to residence or other demographic factors. Central Ambulance Communications Centres (CACCs) facilitate this seamless approach by coordinating, directing and deploying the movement of all ambulances and emergency response vehicles within large geographic areas.
Key Responsibilities:•
Architectural Design: Leading the design of cloud-based solutions, ensuring they meet business requirements and align with best practices for scalability, security, and performance
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Technical Leadership: Providing technical guidance and leadership to development teams, ensuring that solutions are implemented correctly and efficiently
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Stakeholder Collaboration: Working closely with stakeholders to understand their needs and translate them into technical requirements and solutions
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Proof of Concepts (POCs): Developing and overseeing POCs to validate the feasibility of proposed solutions
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Implementation Oversight: Overseeing the implementation of cloud solutions, ensuring they are delivered on time and within budget
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Continuous Improvement: Continuously refining and enhancing cloud solutions to improve performance, security, and cost-efficiency
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Documentation and Compliance: Ensuring all designs and implementations are well-documented and comply with relevant standards and regulations
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Training and Mentorship: Providing training and mentorship to junior team members to build their skills and knowledge in cloud technologies
Why Join Us:• Impactful Projects: Contribute to the modernization of Ontario's emergency response infrastructure and help save lives.
• Collaborative Environment: Join a team of talented professionals dedicated to leveraging technology for public good.
• Professional Growth: We invest in our employees' development, offering opportunities for learning and advancement in a mission-driven environment.
• Flexible Work Arrangements: Enjoy a healthy work-life balance with flexible scheduling options.
Why work for the Ontario Public Service?We are re-thinking how we deliver services through various initiatives, modernization initiatives and how we access and deliver critical services remotely. We are striving to enable a future-ready OPS workforce through a technology-focused enterprise-wide strategies.
The Ontario Public Service (OPS) support career and leadership development, invest in learning opportunities, recognize team and individual achievements, and support flexible work arrangements.
The Opportunity:If you're ready to make a meaningful impact in the world of cloud computing and contribute to the modernization of Ontario's 911 land ambulance services, we want to hear from you! Don't miss out on this incredible opportunity – apply now and become a key player in shaping the future of emergency response.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?
As an I&IT Senior Solutions Designer, you will:
• set technical direction and plans for integrated end-to-end solution and/or cloud infrastructure design, including providing input to and influencing target architectures
• be responsible for designing cloud-based solutions that meet business requirements, ensuring they are scalable, secure, and efficient
• guide development teams, ensuring that solutions are implemented correctly and efficiently• collaborate with business and IT stakeholders in all business improvement initiatives, work closely with stakeholders to understand their needs and translate them into technical requirements and solutions
• create and oversee POCs to validate the feasibility of proposed solutions
• lead and deliver Logical and Physical design collateral
• ensure that cloud solutions are implemented on time and within budget, providing oversight throughout the process
• continuously refine and enhance cloud solutions to improve performance, security, and cost-efficiency
• make sure all designs and implementations are well-documented and comply with relevant standards and regulations
• evaluate and recommend technology and best practice guidelines for all cloud infrastructure solutions
• participate in the procurement process of the solution/infrastructure and identify resources required to implement and support them
• provide training and mentorship to junior team members, helping them build their skills and knowledge in cloud technologies
How do I qualify?
Technical Skills
• you have extensive knowledge and experience in designing large, complex, highly available, mission critical Azure/AWS cloud-based solutions
• you have proficiency in Microsoft Azure services, including compute, storage, databases, networking, and security
• you have extensive knowledge and experience in designing scalable, secure, and efficient cloud architectures
• you have extensive knowledge of programming languages such as Python, Bicep, C# to develop and automate cloud solutions
• you have knowledge and experience with Infrastructure as Code (IaC) approach and tools like Terraform, Ansible, or Azure Resource Manager (ARM) templates
• you have experience with both SQL and NoSQL databases, as well as data modeling and management
• you have proficiency in designing and managing APIs for integration with other systems
• you have knowledge of cloud security best practices and compliance requirements
• you have knowledge of virtual networks, VPNs, load balancers, and other networking components within Azure
• you have knowledge of architectural domains, infrastructure technologies and development standards
• you have in-depth knowledge of the information technologies, applications, cloud technologies (such as Azure API Management, ADF, Azure SQL Database, Event Hub, Stream Analytics, etc.)
• you have experience in optimization of solutions' configuration via cloud native and 3rd party tools for optimal cost/performance ratio
• you have experience in development and maintenance of the CI/CD pipelines to include re-usable cloud environment configuration, related configuration components, deployment of COTS and MOH-custom applications
• you have experience with continuous monitoring to monitor system and application performance and alert on downtimes, errors and similar events
• you have knowledge of Docker containers and containers orchestration platforms such as Kubernetes, OpenShift
• you have experience with running containerized applications in enterprise environment
• you have fluency in git-based source code management and version control systems - Git, GitHub, GitLab etc.
Analytical and Problem-Solving Skills
• you are able to develop and prepare technical specifications and design documentation
• you have the ability to conceive, research, assess and evaluate needs of clients, identify possible methodologies and technologies for application and/or cloud infrastructure, evaluate next generation solutions and make recommendations to satisfy client short and long term technology requirements and the impact on existing services and infrastructure
• you can resolve competing priorities and deadlines, identify, assess and escalate issues
• you can investigate, analyze, design, develop and oversee implementation of business and/or cloud infrastructure solutions and activities to meet client and enterprise business requirements and ensure integrity and integration with existing technology
Project Management/Delivery Skills
• you have knowledge and experience with project management methods, analytical and risk assessment tools and processes to oversee projects
• you have experience leading the development of strategic and operational frameworks including acquisition of tools and the identification of alternative delivery mechanisms and costing of services/supplies
• you have knowledge and experience leading process re-engineering initiatives/projects and environmental scans to support long term business strategies and to plan for the innovative delivery of products and services
• you have experience leading proof-of-concept trials and oversight of testing of all technical aspects of the development, implementation and maintenance of integrated solutions, in order to increase acceptance, accessibility, security, usability, stabilization and sustainability, and to meet the business needs
• you have experience leading projects related to 24x7 critical environments and operations
Communication, Customer Service and Relationship Management Skills
• you have demonstrated consulting and advisory skills to provide advice and obtain support for solutions recommendations and business cases, and to liaise with vendors
• you have demonstrated excellent teamworking, communication and collaboration skills
• you have relationship building skills to develop and maintain relationships with clients, project teams and staff, resolve issues and create a productive work environment
• you have demonstrated presentation skills to convey technical information, explanations, options and recommendations for diverse internal, external, technical and non-technical audiences
• you have developed writing and editing skills to prepare technical documentation, reports, recommendations and presentations
• you have awareness of DevOps and Agile principles; desire and interest to advance in these areas
Leadership and Negotiation Skills
• you have demonstrated team leadership and mentorship skills to lead and support staff and colleagues
• you have communication, persuasion, consultation and mediation skills to provide leadership and achieve mutual consensus