Job Specification

Purpose :

- To provide project management leadership, health analytics and products to support the Ministry business requirements for quality health data information for the provincial healthcare system.

Key Responsibilities :

1. Health Analysis and Project Management
-Plans, prioritize and coordinates health data products, reporting and analysis and studies to support evidence-based decision making for the evaluation of health system operations. Provides health analytic expertise and consultative advice regarding health information system needs, products, reports and tools of clients..
-Identify and define clients' health analytic needs, develops project charter, defines deliverables and scope, creates methodology and work plans, and identifies resource requirements. Works with the clients, users, internal I&IT specialists, business planners and other stakeholders to ensure that project plans and terms of reference are clear and accurate.
- Provides leadership to project team members through all phases of project including implementation; supervises the work of analysts and students; plans, coordinates and assigns tasks; reviews work for quality; and establishes priorities. Identifies training needs and provides individual and small group training on relevant computer applications and various aspects of projects.
- Leads,controls and coordinates all project-related systems, processes, procedures and administrative activities, including development, transition and implementation.
- Leads and coordinates project monitoring; anticipates, identifies and investigates issues; provides ongoing expertise; resolves problems and ensures project effectiveness.
- Provides project information, liaison and analytical support services to the program area.
2. Business Processes and Product Development
- Designs, develops and maintains information products and services to meet client needs, including analytical methodology, health information indicators, performance measures, statistical applications, information modelling, surveys, data retrieval and analyses, and briefings.
-- Conducts comparative analyses of alternative methodologies and designs and conducts complex integrated data retrievals to meet health information and knowledge requirements
- Establishes and maintains the document management process for all documents and other information resources used for, or developed by the Project.
- Prepares and contributes to reports and papers concerning the unit's mandate and health information issues.
- Leads, coordinates, supports and/or participates in the planning, development, preparation of planning documents and submissions, including MB20's and RFP's related to projects.
- Develops and implements consultation, communication and training strategies to ensure information and product needs are understood by branch colleagues and clients.
3. Data/Information Management
- Ensures data requirements are managed in accordance with the workflow documentation process, including resolving or participating in the resolution of issues related to the quality of the documented workflow, and informing team members of such issues and how they have been resolved.
- Assesses compliance with quality assurance and quality control requirements and government and ministry standards. Identifies and informs users and data providers of data quality issues to improve data sources and the unit's information products by reviewing, researching, and documenting related issues.
- Establishes and develops policies and procedures governing the identification, collection or creation, processing, storage, use, dissemination and disposition of data files and related information.
-Provides expertise and advice to managers, analysts and clients on the following: applicable rules, regulations, guidelines and licensing agreements governing use and access of data files; established standards and protocols for information product use; data definition and methodology; technical support in the use of software and statistical applications.
- Acts as a resource and advisor to managers, analysts, and client groups for data/information availability, accessibility, integrity, reliability, and security.
4. Project Process Coordination
- Works with project teams to ensure project deliverables are consistent with the appropriate quality assurance and quality control requirements and government and ministry standards.
- Provides technical guidance concerning quality assurance/quality control services to project leaders, participants and partners by reviewing processes (e.g. for efficiency, effectiveness) and deliverables (e.g. for conformity with standards and quality criteria).
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- Establishes and maintains working relationships with Ministry clients and relevant external organizations to represent MOHLTC interests and needs; provide information and advice; keep up-to-date with emerging health data issues; and identify new product opportunities by participating in an advisory capacity on committees or working groups.

Knowledge / Skill :

Knowledge of and skills in:
- Project management/leadership skills, planning and control methodologies, techniques, tools, current software, best practices, project life cycle methodologies, standards and policies to plan, design, lead, coordinate, participate in and support medium-large projects.
- Theories, concepts, methods and measures of health economics, epidemiology, health human resources, health service utilization, population health, health surveys and health status indicators to advise clients, analyze data, and produce information products.
- Statistical modelling, complex survey design and various analytical techniques to plan and manage health information projects; quantitative research design; advise on health surveys; acquire, assess and analyze data from relevant health information sources.
- Relevant health information issues and current events related to the unit's mandate and vision to anticipate serving future client needs and support health planning and policy.
- Risk assessment and risk management principles to identify, plan for, and mitigate risks.
- Quality assurance and quality control processes, policies, techniques, tools, best practices, and standards.
-Government/ministry legislative authorities, regulations, policies and guidelines; Ministry programs/services and policy development processes; standards and legislation (FIPPA, PHIPPA) related to access and release of health information and data.- Operational planning and development to implement and monitor operational project management policies and procedures.
- Computer proficiency to access resources on unit's databases to conduct research, analyses and use applications to retrieve and manipulate data from databases located on different platforms.
- Written and oral communication techniques to prepare and present reports, including briefing notes, business cases and MB20 submissions, project plans, technical and status reports, planning documents, and operational policies; and to provide explanations on data issues and complex data analyses.

Interpersonal / Influencing Skill :

- Communication, consultation and mediation skills to elicit cooperation from and share project data/information with stakeholders, client management, program staff, personnel from other jurisdictions, researchers and academia, and consultants on project management processes, and administrative project management methods; and to convince stakeholders to accept an alternative response to an issue and to arrive at a provincial consensus.
- Facilitation and negotiation skills to lead consultations with stakeholders who may have opposing needs and positions with regard to ministry policies.
-Relationship management, persuasion and advisory skills to advise project stakeholders including project managers, analysts, and client groups in enforcing and addressing quality assurance and quality control issues for project processes and deliverables.
- Interpersonal and presentation skills to develop and maintain effective relationships with clients, stakeholders and colleagues and to participate in an advisory capacity on committees or working groups.

Analyzing / Problem Solving Skill :

Analytical and problem-solving skills to:
- Evaluate and define project management requirements, identify options, make recommendations, coordinate and implement processes for diverse projects and project components.
- Research, investigate and assess relevance of information, e.g., emerging health information trends and methodologies; identify, prioritize and evaluate key issues or risks; provide options analysis; and recommend action plans to mitigate the risk and manage the issue.
- Interpret and apply recognized methods, standards and protocols to develop, evaluate and create quality health information products.
- Assess and interpret multiple functions and processes, conduct in-depth analysis, determine priorities, plan and organize work.
- Assess operational, technical and administrative needs to estimate costs and recommend resource acquisitions and expenditures.
- Determine requirements for planning documents and submissions that will best facilitate senior level decision- making.
- Assess compliance with quality assurance and quality control requirements.

Decision Making / Responsibility :

Responsible for:
-Project leadership and health analytic expertise in the analysis and provision of health system information to support evidence-based decision making in support of provincial health system strategy and planning.
- Implementing and maintaining procedures and systems, quality assurance and quality control assessments of project management processes and deliverables.
-making recommendations on the following: provincial participation in federal health surveys; creation and use of health information products to support policy and evidence-based decision making and to evaluate Ministry-funded programs; funding and approval of research proposals; resource and staffing requirements for projects and studies; applicable hardware/software acquisitions; client training requirements; selection of consultants to conduct Ministry-funded projects, as part of the RFP process; and development of new policies and/or standards.
- Managing information resources to prevent redundancy and inappropriate financial and operational decision- making.
- Developing all policies, procedures and standards to support project and ministry-wide information management.
- Determining appropriate administrative and technical access methods to match user needs to data resources.
-Has latitude to determine appropriate methodology and resources for projects, and the type and level of data that can be disclosed to clients.
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-Decisions are guided by OPS and Ministry guidelines and directives governing the use of confidential data; project management best practices, templates and standards; corporate and Ministry procedures governing the preparation of planning documents and other submissions; and legislation pertaining to the access and disclosure of health information (FIPPA, PHIPPA).

Contacts / Stakeholder :

- - Ministry managers and staff, project managers, stakeholders, program leads, client managers and staff to provide technical guidance and advice, and manage expectations concerning general and specific project management issues; advice and guidance on data/information management, and on quality assurance and quality control issues.
- Ministry program and policy areas for consultation and assessment of client needs and identification and determination of project specifications, deliverables and timelines.
- Other ministries, external agencies, Statistics Canada, Health Canada, Ontario Medical Association, OHA, other health-oriented provincial agencies, and municipal agencies (public health units) to liaise with and share and exchange information on emerging and relevant issues.
- Data Providers in various Ministry units to advise on data content, exchange data, and report on data limitations and discrepancies.
- Committee and sub-committee members to discuss and define project deliverables.

Guidance / Supervision :

- Provides guidance and leadership concerning health analytics data/information management to project staff and partners.
- Provides technical guidance and advice concerning quality assurance and quality control issues to project leaders and participants.
- Provides consultative guidance and advice to branch technical staff on the development and maintenanceof data models/applications; and to program managers and staff on administrative process matters.
- Provides leadership and coordinates the work of project staff (team analysts); delegates work assignments and monitors its completion; provides technical advice; establishes priorities; reviews work; and provides training and mentoring.

Demands / Pressures :

- Occasional unexpected work demands, changes to deadlines on short notice, tight time pressures.
- Frequent conflicting work demands from multiple sources.

Mental / Sensory :

- Frequent periods of concentration to analyze, document and map diverse business processes; write and test computer programs; evaluate methodologies; analyze data; review detailed reports and prepare briefing notes and reports.
- Regular requirement to review technical documents, project and research proposals, literature reviews and other documentation.

Conditions / Environment :

Work is performed in a typical office environment.