Competition Status: Position Filled
Approximately 52 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
TRAVEL COUNSELLOR (BILINGUAL)
Organization:
Ministry of Tourism, Culture and Sport
Division:
Ontario Tourism Marketing Partnership Corporation
Language of Position(s):
Bilingual English/French
Job Code:
51084 - Travel Counsellor 3
Salary:
$841.17 - $999.85 Per Week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Are you an enthusiastic individual with great customer service skills who excels in a fast paced team environment? If so, the Sarnia Ontario Travel Information Centre, Ontario Tourism Marketing Partnership Corporation has a great opportunity to help promote and sell Ontario's Travel opportunities.
What can I expect to do in this role?
• respond to inquiries in person, by telephone and in writing
• plan customized travel itineraries and respond to consumer and travel industry requests
• research information from a variety of sources
• represent the Ontario Tourism Marketing Partnership Corporation at special interest groups and tourist association presentations and showcases
• update publications and assist in the planning and delivery of training programs
• maintain reference files, complete inventory stocking and monitoring as well as handle retail sales functions
How do I qualify?
Mandatory
• Must be able to work shift work/evenings, weekends and holidays
• Proficiency in both French and English, oral and written, at the advanced level
Skills
• You have highly developed travel counselling, promotion and customer service skills
• You have analytical, problem-solving and judgment skills to determine suitable solutions to meet client needs and to work in a high pressure team environment;
• You have good communication skills to provide travel information to clients in person or over the phone and to prepare reports and edit tourism publications
• You are able to utilize computer software applications and internet resources for research of travel information; cash handling and reporting skills
Knowledge
• You have thorough knowledge of and experience in the promotion of the tourism industry, products, agencies, attractions and destinations
• You are able to monitor, recognize and report building maintenance or security issues
Additional Information:
Address:
- 1 Bilingual English/French Permanent, 1455 Venetian Blvd., Sarnia, West Region
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Customer and Client Services
Posted on:
Monday, February 4, 2013
Note:
- This ad is also available in French.
- W-TM-51276/13
The minimum salary rates identified in this posting are subject to revision as a result of the recently agreed to OPSEU collective agreement covering the period of January 1, 2013 to December 31, 2014.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, February 19, 2013 11:59 pm EST. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
