Competition Status: Position Filled
Approximately 368 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Client Services Representative
Organization:
Ministry of the Attorney General
Division:
Court Services Division
Language of Position(s):
Bilingual English/French
Job Code:
08OAD - Office Administration 08
Salary:
$22.45 - $26.09 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Are you a bilingual (French/English) professional, self-motivated and detail oriented individual? Do you thrive in a fast paced dynamic environment? If so, then we have an exciting opportunity for you to join our team.
What can I expect to do in this role?
As a Client Services Representative working within a team, you will:
• provide clerical, cashier and counter services to ensure the efficient operation of a court office
• receive, process and issue court documents, ensuring accuracy and completeness
• respond to telephone and counter inquiries
• prepare deposits for revenue and trust accounts
• compose correspondence and maintain filing systems
How do I qualify?
Mandatory
• proficiency in English and advanced oral and written French.
Technical Knowledge and Office Administration Skills:
• demonstrated ability to perform administrative/clerical functions such as filing/records management, record keeping and mail handling
• ability to interpret and apply relevant acts, legislation, policies and procedures relevant to the court operations
• Knowledge of court practices and procedures to process and prepare court documents
• keyboarding skills
• proficiency with word processing, spreadsheets, databases and electronic mail software applications
Communication and Interpersonal Skills:
• communication skills to exchange information and write correspondence and reports
• demonstrated customer service skills to deal tactfully and effectively with a variety of stakeholders
Analytical and Organizational Skills:
• analytical skills to review legal documents against laws, rules and procedures to ensure accuracy and completeness
• mathematical skills to perform basic calculations and cash handling skills
• ability to identify and resolve discrepancies
• demonstrated organizational skills
• proven ability to work independently or as part of a team in a high-volume environment with strict deadlines
Additional Information:
Address:
- 1 Bilingual English/French Permanent - Full Time, 7755 Hurontario St, Brampton, Central Region, Canadian Police Information Centre (CPIC) Screening Requirement
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Administrative and Support Services
Posted on:
Wednesday, July 24, 2013
Note:
- This ad is also available in French.
- The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
- C-AG-55519/13
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Thursday, August 8, 2013 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.