Competition Status: Position Filled
Approximately 292 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Client Representative
Organization:
Ministry of the Attorney General
Division:
Office of the Public Guardian and Trustee
Language of Position(s):
English
Job Code:
4A008 - ProgPlanEval04
Salary:
$60,650.00 - $82,250.00 Per Year
The Office of the Public Guardian Trustee (OPGT) delivers a unique and diverse range of services that safeguard the legal and financial interests of vulnerable adults. If you are interested in providing financial guardianship services to clients who are incapable of making decisions regarding personal finances, property or health, consider this rewarding opportunity with the Ministry of the Attorney General.
What can I expect to do in this role?
You will:
• research all aspects of client's financial, business and legal affairs to identify and protect client's assets and identify liabilities
• develop individual budgets for clients based on assessment of current and future financial resources, personal needs/expenditures, lifestyle, prior capable wishes, needs of dependents, etc
• monitors client's financial situation on an ongoing basis, adjust budgets to accommodate changes in needs or life situation (i.e. nursing and retirement homes, other care facilities)
• ensure client's income cheques are redirected to OPGT and deposited to appropriate accounts
• visit clients and assess circumstances and needs relevant to OPGT's area of authority
• maximize client's financial resources by identifying and securing benefits
• apply for personal identification documents and foreign pension benefits
• review private applications for guardianship and assess suitability of applicants
How do I qualify?
Technical Knowledge
• you have the ability to interpret and apply relevant policies, procedures, directives and legislation (i.e. Substitute Decisions Act, Mental Health Act, Health Care Consent Act) to analyze individual cases in order to make decisions as a financial guardian
• you have knowledge of benefit programs to apply for benefit entitlements on behalf of clients
• you are able to acquire and apply knowledge of the health care sector to deal with health care providers and administrators of secured settings such as nursing homes, homes for special care and psychiatric hospitals
• you have knowledge of financial management practices to manage assets, develop individual budgets and monitor/manage client's financial situation
• you are proficient with computer software to access data and prepare reports
Analytical, Organizational and Problem-Solving Skills:
• your analytical skills allow you to review financial information that may be conflicting, inaccurate or incomplete
• your organizational skills allow you to set priorities and work in a high volume environment while meeting conflicting deadlines
• you are able to assess client needs, develop alternatives and identify best course of action to protect client's financial interests
Negotiation, Communication and Interpersonal Skills:
• your mediation, negotiation and conflict resolution skills allow you to deal with clients who suffer from mental illness, brain injuries or developmental disabilities
• you are able to negotiate financial settlements with creditors
• your counselling skills allow you to gain cooperation of clients, family members and others in implementing financial plans
Additional Information:
Address:
- 1 English Permanent, 199 Larch St. , Sudbury, North Region, Enhanced - Vulnerable Services Sector Screening Requirement
Compensation Group:
Association of Management, Administrative and Professional Crown Employees of Ontario
Schedule:
6
Category:
Customer and Client Services
Posted on:
Monday, July 14, 2014
Note:
- In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to provide a general or enhanced screening check. Please refer to the Additional Information / Address section above on this job advertisement to determine the screening check that is required for each position.
A general screening check includes a criminal record check and if applicable, fingerprint verification at your own expense. An enhanced screening check includes a criminal record check and if applicable, fingerprint verification at your own expense and permission for the Negotiations & Security Branch , Employee Relations Division to conduct any specific screening as indicated in the Additional Information / Address section above.
A record of a Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check results will only be reviewed and evaluated by the Negotiations & Security Branch for the purpose of making a clearance decision. The details of an individual's screening check will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the Negotiations & Security Branch and kept strictly confidential. - N-AG-66564/14
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Monday, July 28, 2014 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
