Apply By: Thursday, February 19, 2026 11:59 pm EST

Team Lead (Digital and Creative Services Unit)

Job ID:
236372
Organization:
Ministry of Transportation
Division:
Communications Branch
City:
Toronto
Position(s) language:
English
Job term:
1 Permanent
Job code:
7A005 - Communications07
Salary:
$90,930.00 - $132,162.00 Per year

Ready to lead impactful digital strategies at the Ministry of Transportation (MTO)?

Do you thrive on creating innovative digital communications and marketing strategies that make an impact? Can you turn data-driven insights into compelling strategies and content that engages diverse audiences? Are you a natural leader who inspires teams and builds strong partnerships?

If you answered yes, this is your opportunity to shape how Ontarians connect with government. Join the Ministry of Transportation and help shape the future of digital communications, creative services and marketing in the Ontario Public Service. In this role, you'll lead strategic web, social media, design and marketing initiatives that enhance public engagement and deliver measurable results. You'll combine creativity with data-driven decision-making to ensure our digital presence and campaigns align with ministry priorities and stakeholder expectations.
About the hiring manager

You'll join a collaborative and supportive team led by a people-focused manager who values openness, honesty, and clear communication. He is committed to helping team members achieve their career and learning goals and ensures that all team members have the resources and guidance needed to succeed

About the job

In this role, you will:

• Lead strategic digital communications advice, services, and products to partners on high-profile, communication and public affairs activities such as ministry staff and management, Minister's Office, Deputy Minister's Office, Cabinet Office, and colleagues in other ministries.
• Provide team leadership by scheduling, assigning work and overseeing its completion, reviewing assignments and providing feedback, and providing orientation and training to new team members.
• Oversee multi-disciplinary communications projects, including digital and creative strategies
• Lead and coordinate the research, writing, and editing of a variety of materials to support digital communications strategies, briefing/background materials,and other media materials.
• Advise senior leadership on strategic communications, stakeholder engagement, and public/media relations strategies.

What you bring to the team


Leadership and project management skills:

• You have leadership skills to motivate and guide communications teams, providing coaching, technical direction, and training to support team success.
• You can apply project management methodologies to lead all phases of communications and issues management projects, ensuring timely and successful delivery.

Strategic communications expertise

• You have expertise in digital media, public relations, and strategic communications planning, using best practices and standards to lead initiatives and advise senior officials
• You can align communications strategies with organizational mandates, guidelines and legislation
• You can develop an understanding of ministry priorities and legislation to create digital communication plans that support business goals and align with overall objectives
• You can utilize digital and social media platforms like Facebook, YouTube, and Twitter to incorporate communications strategies to enhance engagement and reach.

Interpersonal and relationship management skills:

• You have strong stakeholder and relationship management skills to build and maintain collaborative partnerships with internal and external stakeholders, including senior officials and media.
• You can influence and advise senior leaders by providing strategic guidance on complex issues and communications planning.
• You have the interpersonal and facilitation skills to lead discussions, chair meetings, and manage conflicting viewpoints to build consensus.
• You can navigate politically sensitive environments with sound judgment and political acuity when engaging with executive offices and diverse stakeholder groups.

Communications skills

• You have well developed oral and written communication skills to simplify complex policies for public and media audiences.
• You can prepare and edit a wide range of communications products including briefing documents, strategic communications proposals, and messaging that align with government and ministry priorities.

Analytical and problem-solving skills

• You have strong research and analytical skills to conduct environmental scans, market research, and post-implementation evaluations using performance measurement methodologies.
• You have strategic thinking skills to identify and assess emerging issues and develop strategic communications plans that mitigate risks and align with best practices.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more

Our comprehensive compensation and benefits package includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services

Additional information:

Apply by:
Thursday, February 19, 2026 11:59 pm EST
Position details:
  • 1 English Permanent, 777 Bay St, Toronto, Toronto Region
Compensation group:
Association of Management, Administrative and Professional Crown Employees of Ontario
Work hours:
Category:
Communications; Marketing and Creative Services
Posted on:
Wednesday, February 4, 2026

Note:

  • Less qualified applicants may be considered on an underfill basis.
  • The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
  • C-MT-236372/25


How to apply:

  1. You must apply online.
  2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
  3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
  4. Read the job description to make sure you understand this job.
  5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
  6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.


Strengthening Ontario, together