Be the heartbeat of a program that makes a differenceJoin our team as a Program Secretary, where your skills in coordination, communication, and administration will support a dynamic program area. You'll work closely with leadership, interact with clients, and help keep everything running smoothly.
Who are we: At the Child and Parent Resource Institute (CPRI) we provide highly specialized trauma-informed mental health and developmental services. These services include Assessment, Consultation, Treatment, Research and Education. We work with local community services, building on what they have already done and use evidence based practices to adapt our approach to the unique needs of each child.
What we offer:•
Knowledge development through collaboration with the Director and senior leadership
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Professional growth opportunities
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Free parking on a scenic property with walking trails
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Convenient location near the highway, outside downtown London
About the job
Although each day will look different, you will:
• input, update, and maintain various databases and information systems;
• prepare reports for submission within specified timeframes;
• reconcile invoices/expense claims and support process for obtaining contracts for services;
• answer telephone calls, greet visitors, and liaise with staff, professionals, clients, and community representatives;
• coordinate meetings/appointments and prepare materials;
• receive, sort, and distribute mail;
• maintain filing system for program area.
What you bring to the team
Administrative skills and experience:
You can:
• apply knowledge of office administration processes, practices, and procedures.
• arrange meetings and prepare meeting materials.
• prepare program information packages and provide administrative support to staff and management.
• receive, sort, and distribute mail.
• obtain and apply knowledge of government decision-making processes and understand clinical terminology.
Communication and interpersonal skills:
You have:
• experience responding to a variety of general and routine inquiries.
• the ability to provide program information to clients and assist them in the completing forms and documents.
• written communication skills to compose general correspondence, take meeting minutes, proofread materials for grammar and spelling, and prepare reports.
Analytical skills and judgement:
• You understand stakeholder needs in order to respond to inquiries appropriately while maintaining confidentiality.
• You can determine the urgency of issues and prioritize work accordingly.
• You have mathematical skills to prepare statistical reports as well as reconcile invoices and expense claims.
Organizational skills:
You can:
• coordinate schedules, conferences, and appointments.
• maintain accurate filing and bring-forward systems.
• prioritize work and meet deadlines.
Computer skills:
• You are proficient with software applications such as Microsoft Word, Excel, Outlook as well as databases to produce letters, minutes, reports, charts, and spreadsheets.
• You can use standard office equipment such as photocopier and facsimile.
• You have keyboarding and typing skills to take minutes and draft documents efficiently and accurately.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
What we offer
The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
This role comes with a comprehensive compensation and benefits package that includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services