Apply By: Monday, March 2, 2026 11:59 pm EST
Competition Status: Application Screening

Approximately 634 individuals applied for this opportunity.

We are screening ALL applications received on or before the closing date and rating them against the qualifications outlined in the job ad. Applicants whose resume and cover letter best demonstrate how they meet the qualifications to do the job will be invited to continue in the hiring process.

To learn about our recruitment process, visit our Hiring Process.

Detachment Operations Clerk (3 positions)

Job ID:
241624
Organization:
Ontario Provincial Police
Division:
West Region
City:
Fergus, Palmerston
Position(s) language:
English
Job term:
3 Permanent
Job code:
C0149 - Detachment Operations Clerk
Salary:
$34.11 - $38.92 Per hour

The Ministry of the Solicitor General, Ontario Provincial Police, and the Regional Commander of West Region is seeking a qualified individual to join our team. In this exciting, rewarding and challenging opportunity, you will provide operational and administrative support to the Fergus and Teviotdale locations.

Please note: This position requires the ability to work a schedule that includes evenings, overnights, and weekends.

Salary Note: Effective January 1, 2026 the salary range for this position is $35.05 to $39.99 per hour.

2 Positions at 371 Charles Allan Way, Fergus N1M 2W3
1 Position at 6725 Wellington County Road 109, Palmerston N0G 2P0

About Us:

The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 6,400 uniformed officers, 2,900 civilian employees and 530 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.

Wellington County was formed as the District of Wellington in 1837 by an Act of the Legislative Assembly of Upper Canada. At this time, a courthouse and jail were authorized for the town of Guelph, which were built in 1842-44. It is made up of seven lower-tier municipalities including a city, various
towns and multiple townships covering 2,657 square kilometers. A unique mix of rural and urban, the County is a place where the past proudly meets the present. The 2016 census by Stats Canada lists the population as 90,932.

The County hosts three OPP Operations Centres under the Wellington County OPP umbrella: The North Wellington Operations Centre in Teviotdale, the Centre Wellington Operations Centre in Fergus and the South Wellington Operations Centre in Rockwood.

The OPP Values promote always doing the right things for the right reasons, by:

• Serving with PRIDE, PROFESSIONALISM and HONOUR.
• Interacting with RESPECT, COMPASSION and FAIRNESS.
• Leading with INTEGRITY, HONESTY and COURAGE.

About the job

You will provide operational support to the detachment by taking municipal services calls, 911 calls and OPP/detachment inquiries and dispatching the appropriate service response. You will also provide reception and administrative support to Detachment personnel in the co-ordination and processing of administrative services.

What you bring to the team


Mandatory Requirements

• Ability to pass an OPP background/ security investigation;
• 40 w.p.m typing speed;
• Ability to work 12 hour shifts in a 24-hour rotating shift environment.

Administrative and Computer Skills

• Knowledge of computer operation and software, including Microsoft Word, Excel, PowerPoint, and RMSCPIC, to produce court documents, type correspondence, and manage data.
• Knowledge of records management practices record keeping technology to maintain an organized, up-to-date records system.
• Ability to work in accordance with established manuals, practices and procedures.

Communication and Interpersonal Skills:

• Oral communication and interpersonal skills to interact with officers, and members of the public.
• Strong written communication skills to input accurate information, compose correspondence, proofread a variety of documents, compile reports, and summarize information.
• Ability to transcribe audiotapes with accuracy.

Problem Solving and Decision Making Skills

• Strong reasoning and problem-solving skills.
• Ability to plans and prioritize administrative work on a daily basis.
• Demonstrated discretion, tact and diplomacy when responding to enquiries over the phone and counter.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

Additional information:

Apply by:
Monday, March 2, 2026 11:59 pm EST
Position details:
  • 2 English Permanent, 371 Charles Allan Way, Fergus, West Region, Criminal Record and Judicial Matters Check (Fingerprint Based)
  • 1 English Permanent, 6725 Wellington County Rd 109, Palmerston, West Region, Criminal Record and Judicial Matters Check (Fingerprint Based)
Compensation group:
Ontario Provincial Police Association Civilians
Work hours:
Category:
Administrative and Support Services
Posted on:
Friday, February 13, 2026

Note:

  • About security checks:
    A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
    If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
    Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
  • The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.


Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.


Strengthening Ontario, together