Apply By: Wednesday, April 29, 2026 11:59 pm EDT

Program Payment Representative

Job ID:
243030
Organization:
Ministry of Health
Division:
Corporate Services Division
City:
Kingston
Position(s) language:
English
Job term:
1 Temporary (6 months with possibility of extension)
Job code:
09OAD - Office Administration 09
Salary:
$28.14 - $32.82 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

The Ministry of Health is looking for someone with a keen analytical mind and who has an eye for detail to join a fast-paced team in the Financial Management Branch.

About the job

In this role you will:

- Provide a full range of payment and recovery services to assigned health care providers that ensure the accurate recording and processing of account payments, adjustments, recoveries and related customer support (i.e. Health Insurance, Assistive Devices/ Home Oxygen, Drug Benefits, Inter Provincial billings, third party demands, garnishments, journal entries).
- Resolve questions and problems regarding program payments and procedures
- Ensure accurate and complete information is on file to support adherence to payment policies and controls
- Prepare information to support branch/unit colleagues in preparation of financial reports
- Update and assemble information related to program payment transactions and follow up on discrepancies and omissions ensuring issues are resolved promptly

What you bring to the team


Financial Knowledge & Skills

You have:
- knowledge of accounting policies and procedures and performance measures related to payment processing, financial control, and reconciliation
- knowledge of accounting, banking, and control procedures to provide an audit trail for reconciliation
- arithmetic skills to assess accuracy of financial information and process financial documents

Interpersonal & Communication Skills

You have:
- customer service and interpersonal skills to support customers and liaise with clients
- oral and written communication skills to clarify and explain procedures, provide information, and assistance to staff and managers

Technical Skills

You have:
- demonstrated experience with financial systems (e.g. IFIS) to record and process program payments/adjustments
- demonstrated ability to use software programs (e.g. word processing, spreadsheets, e-mail) to prepare reports and correspondence
- demonstrated ability to use databases to collect information

Analytical & Problem Solving Skills

You have:
- the ability to interpret legislation, policies, and procedures to respond to inquiries, determine and process payments, and explain processes to others
- analytical skills to identify and investigate errors, inconsistencies, and discrepancies in documents and records
- evaluative skills and judgement to determine cases which need special handling and when to refer to more senior colleagues
- organizational skills to meet payment schedules and handle conflicting priorities

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

Additional information:

Apply by:
Wednesday, April 29, 2026 11:59 pm EDT
Position details:
  • 1 English Temporary, duration up to 6 months, 49 Place D'Armes, Kingston, East Region
Compensation group:
Ontario Public Service Employees Union
Work hours:
Category:
Administrative and Support Services
Posted on:
Wednesday, April 15, 2026

Note:

  • T-HL-243030/26


How to apply:

  1. You must apply online.
  2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
  3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
  4. Read the job description to make sure you understand this job.
  5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
  6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.


Strengthening Ontario, together