Make a difference every day. Use your administrative skills to support busy operations and help teams deliver timely, effective service.
About the job
As part of a busy team, you will play a key role in supporting day-to-day operations and service delivery. You will manage a range of administrative and customer service activities that require organization, accuracy, and sound judgment.
As an Administrative Assistant, you will:
• Deliver front-line customer service by handling calls, visitors, and routine inquiries
• Prepare documents; enter, update, and coordinate data across multiple systems
• Process correspondence, manage calendars and schedules, and arrange travel
• Support expense tracking, filing systems, and general office operations
• Track and follow up on action and information requests to ensure timeliness and accuracy
What you bring to the team
Administrative and technical skills
You have:
• proficiency with common office software such as Microsoft Word, Excel, Outlook
• the ability to follow established processes, procedures, and guidelines
• the ability to maintain organized records and tracking systems
• learn and apply program-specific policies and requirements to support service delivery
Organization and time management
You have:
• the ability to manage multiple tasks and meet deadlines in a fast-paced environment
• attention to detail when tracking information and preparing materials
Communication skills
You have:
• clear and professional communication, both written and verbal
• the ability to respond to inquiries and provide accurate information
Problem-solving and judgment
You have:
• the ability to prioritize competing demands and resolve issues effectively
• sound judgment to maintain confidentiality and handle sensitive information
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
What we offer
The Ontario Public Service is one of Ontario's largest employers. Employees work for 31 ministries, with offices in more than 70 cities across the province.
We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• options for group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services