Step into a leadership role where your actions directly support safe, high-quality care in a complex and ever-changing correctional health environment. As an Assistant Health Care Manager, you'll partner closely with the Health Care Manager to coordinate clinic operations, support primary care and psychiatry services, oversee nursing staff, and ensure the timely ordering of medical supplies and medications. You'll also play a key role in advancing the electronic medical record system, liaising with Infection Prevention and Control partners, and supporting occupational health initiatives. In this fast-paced setting, you'll regularly support front-line staff in troubleshooting barriers—often navigating competing priorities between healthcare and institutional operations—while collaborating with key partners such as staff sergeants and operational managers to get results.
This role is ideal for a strong, people-centered leader who combines assertiveness with kindness and leads through influence, trust, and collaboration. You'll be responsible for guiding and encouraging your team, while also managing critical HR-related processes such as scheduling and invoicing—making a background in these areas essential. Success requires someone who is highly organized, able to manage multiple priorities, and willing to step in beyond standard hours when needed. A true team player and relationship-builder, you'll foster a respectful and inclusive workplace while driving accountability and performance. For a motivated leader who thrives in a dynamic environment and is committed to supporting both staff and patient outcomes, this role offers a meaningful and rewarding opportunity.
Leadership That Makes a DifferenceAt its core, leadership in the Ontario Public Service (OPS) is about creating positive change for people and communities across Ontario. We're looking for leaders who are authentic, accountable, and courageous. People who bring others together, ask bold questions, and lead with purpose.
About the job
We believe great leadership starts with high standards and strong support. In the OPS, that means showing up with authenticity, acting with integrity, and having the courage to do what's right, even when it's hard.
As a leader, you'll shape a team culture that sparks innovation, supports collaboration, and champions inclusion. You'll help build a workplace that is diverse, anti-racist, and accessible, where everyone feels safe, respected, and able to thrive.
You won't be doing it alone. We invest in our leaders through mentorship, learning opportunities, and cross-ministry networks that help you grow your impact and connect with peers across the organization.
Leadership is about impact, and in this role, you'll have the opportunity to make a meaningful one. You will:
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Lead daily clinical operations and resolve frontline challenges by supporting nursing and non-regulated staff, organizing primary care and psychiatry clinics, and ensuring care is delivered safely and efficiently, while actively troubleshooting operational barriers raised by floor staff and coordinating timely solutions.
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Provide strong, people-centered leadership using an assertive yet respectful and kind approach, coaching and mentoring staff, encouraging teamwork, and fostering a psychologically safe, inclusive workplace where individuals feel supported and motivated to perform at their best.
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Manage staffing and key HR-related processes by overseeing scheduling and invoicing, supporting attendance and performance management, and contributing to recruitment and retention efforts while ensuring alignment with collective agreements and ministry expectations.
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Collaborate with key operational partners to get results by building strong relationships with staff sergeants, managers, and institutional stakeholders to navigate competing priorities between healthcare and operations and ensure coordinated, effective decision-making.
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Promote quality, safety, and compliance by monitoring service delivery, analyzing operational data, and ensuring adherence to legislation, policies, IPAC standards, and professional practice requirements within a complex clinical environment.
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Drive coordination and continuous improvement by working with physicians, pharmacy services, and external providers, while supporting medical supply and medication management, EMR initiatives, occupational health efforts, and ongoing risk management activities.
Your ability to align your team's efforts with broader organizational goals will be key to your success, and to the success of the people we serve.
Meet Your New TeamThe
Maplehurst Correctional Complex is one of Ontario's largest and most dynamic provincial institutions, offering a fast-paced and impactful environment for professionals committed to public safety. With a high-volume remand population and a diverse range of offender needs, Maplehurst operates at the forefront of correctional services, where strong leadership, sound judgment, and collaboration are essential. Staff are recognized for their resilience and professionalism in maintaining safety, security, and respectful interactions in a complex setting. For candidates seeking a challenging yet rewarding opportunity, Maplehurst provides a unique platform to lead through complexity, support staff in a high-demand environment, and make a meaningful difference in offender management and institutional operations.
What you bring to the team
Mandatory requirements
• You are currently registered as a Registered Nurse in good standing with the College of Nurses of Ontario.
Leadership and Management Skills
• Provide day to day operational leadership to ensure effective delivery of nursing and medical services.
• Mentor and support staff by fostering confidence, professional growth, and an inclusive team environment.
• Manage HR functions including performance reviews, attendance support, and identifying training needs.
• Lead change and continuous improvement by modeling OPS values and advancing quality focused initiatives.
Nursing Knowledge and Expertise
• Apply broad clinical knowledge suited to correctional nursing, where diverse health needs arise daily.
• Ensure adherence to professional standards including CNO practice guidelines and relevant legislation.
• Support safe clinical decision making through assessment, triage, and oversight of nursing services.
• Promote quality patient care by monitoring trends, identifying risks, and guiding evidence based practices.
Technical Knowledge
• Use Microsoft 365 applications confidently including Teams, Outlook, and basic Excel for daily operations.
• Maintain secure documentation systems including electronic health records and medication management tools.
• Understand health related legislation and policy frameworks that inform correctional health operations.
• Apply organizational and administrative systems to manage resources, scheduling, and reporting.
Communication Skills
• Communicate effectively with multidisciplinary teams to coordinate care and resolve issues collaboratively.
• Provide clear direction and coaching to staff to ensure expectations, priorities, and standards are understood.
• Liaise professionally with external partners including community providers, legal representatives, and oversight bodies.
• Prepare and share accurate reports and documentation to support operational decision making and accountability.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
Think this role could be right for you?We're here to support you every step of the way. These short videos can help you feel confident and prepared:
• Navigating Our Hiring Process (2 min) – Get a clear overview of each stage in our structured hiring process so you know what to expect and how to prepare.
• Application Preparation Tips (4 min) – Learn how to showcase your leadership experience in ways that align with how we evaluate applications during the screening stage.
Take a few minutes to explore these resources. They're designed to set you up for success.
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace: