Help support Ontarians through key milestones of their lives!Who we are:Our branch is responsible for registering all vital events in Ontario, including births, marriages, deaths, stillbirths, adoptions, and name changes, and ensuring the accurate and secure stewardship of these essential records. We also produce vital event certificates and certified copies of registrations. This impactful work allows us to connect with Ontarians through key milestones of their lives. Our commitment is to provide reliable and efficient services to the residents of Ontario, safeguarding the integrity of vital event registration records.
What we offer:• Impactful work: contribute to the effective administration of vital events that affect the lives of all Ontarians and Canadians;
• Supportive and inclusive work environment to ensure you feel welcome and are successful in the role;
• A professional work culture.
Please note: This position requires you to report in person to the onsite work location (189 Red River Rd., Thunder Bay) five (5) days per week.
About the job
Although everyday may look different, as part of our team, you will:
• code and verify death and stillbirth registrations determining the underlying cause.
• interpret causes not in conformity with International Classification of Diseases.
• correspond with physicians, coroners, hospitals and other organizations to obtain or clarify information.
• batch and match incomplete death/stillbirth documents.
• update various manuals and indexes.
What you bring to the team
Technical Knowledge
You have:
• knowledge of medical terminology and experience coding using the International Classification of Diseases and other related resources.
• the ability to interpret and apply relevant legislation (e.g. Vital Statistics Act).
Communication and Interpersonal Skills
You have:
• oral and written communication skills to prepare correspondence and liaise with physicians, coroners, hospitals and other individuals.
• tact and diplomacy to deal with internal and external clients.
• customer service and conflict resolution skills.
• the ability to work independently with minimal supervision as well as part of a team.
Analytical and Problem-Solving Skills
You can:
• examine documents for completeness/accuracy and determine the acceptability of documents/evidence.
• investigate and compile information to make decisions (e.g. resolving discrepancies in cause of death codes).
Administrative Skills
You have:
• organizational and time management skills to multitask and prioritize your tasks in a busy office environment.
• experience with various software applications (Database, Word, Excel, and electronic mail) to perform administrative duties.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
What we offer
The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
This role comes with a comprehensive compensation and benefits package that includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services