Help drive change and innovation with Transfer Payment Ontario!Bring your business analysis expertise to Transfer Payment Ontario (TPON), where you'll lead the implementation of innovative technology solutions that support ministry programs. You'll work with senior stakeholders to translate complex business needs into practical solutions that improve service delivery and help shape the future of transfer payment administration.
About the job
As part of the Program Implementation Team, you will lead the implementation of transfer payment programs onto the Transfer Payment Ontario (TPON) platform. Working closely with ministry partners, stakeholders and technical teams, you will translate complex business needs into practical technology solutions that improve service delivery and support ministry priorities.
In this role, you will:
• lead business analysis activities from planning through implementation
• work with ministry partners to gather requirements and design solutions that meet program needs
• guide ministries through onboarding and implementation activities on the TPON platform
• facilitate workshops, meetings and discussions to build consensus and support decision-making
• identify risks, issues and opportunities for improvement and recommend solutions
• support testing, implementation and change management activities to help ensure successful project outcomes
What you bring to the team
Technical expertise:
You have knowledge of and experience with:
• business analysis methods, tools and process modelling techniques
• software development, systems integration and data management concepts
• user experience, change management, quality assurance and risk management practices
• enterprise technologies and digital solutions, including web-based platforms and security considerations
• the Siebel technology platform, including application architecture, process design and configuration
Analytical and problem-solving skills:
You can:
• assess business needs and recommend practical, cost-effective technology solutions
• analyze complex information and evaluate options to support business decisions
• identify data, process and information management requirements and make recommendations
• interpret emerging trends, standards and policies in a fast-changing environment
• resolve implementation and operational issues by applying your business and technical expertise
Communication skills:
You can:
• build strong relationships with clients, stakeholders and project teams
• lead workshops and discussions to gather requirements and achieve consensus
• communicate complex business and technical information in a clear and practical way
• prepare and deliver presentations, recommendations and briefings for clients and senior leaders
• collaborate with diverse teams to support successful project outcomes
Project management experience:
You can:
• lead and contribute to business and technology initiatives from planning through implementation
• coordinate activities across multiple stakeholders, teams and priorities
• support project planning, testing, implementation and issue resolution
• identify opportunities to improve processes, services and client experiences
• guide colleagues and share expertise to support successful project delivery
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
What we offer
The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a comprehensive compensation and benefits package
• base salary that aligns to market trends with performance-based pay and scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly and accessible physical work environment