Apply By: Wednesday, August 12, 2026 11:59 pm EDT

Senior Advisor, External Relations

Job ID:
247856
Organization:
Legal Aid Ontario
Division:
Legal Aid Ontario - External Relations Department
City:
Toronto
Position(s) language:
English
Job term:
1 Permanent
Job code:
LA/043 - LA/043
Salary:
$106,619.00 - $138,611.00 Per year

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

About the job

Primary function
Leveraging relationships and networks across the justice system, LAO is seeking a Senior Advisor to conduct public consultations, build and strengthen external relationships, provide strategic advice and work collaboratively with justice participants, service providers and other organizations to improve client service and enhance the value of Legal Aid Ontario(“LAO”) within the justice system.

Home Location: Provincial Office – Toronto

Secondary Location: Not applicable

Reporting to: Director, External Relations

What you bring to the team


Key Accountabilities

• Conduct consultations, including those under LAO's statutory public consultation process
• Development and execution of outreach strategies and initiatives
• Ensure internal and external relationships and interactions are valuable and beneficial to LAO's clients; that they support LAO's mandate and objectives, in particular high quality client service and value for money
• Facilitate open communication, understanding, collaboration and support among justice partners
• Strategize and contribute to internal and external working groups
• Research, write and present reports, briefing notes and other materials related to external relations issues, strategies andinitiatives
• Coordinate and support LAO's work with external organizations such as the Association of Legal Aid Plans

Required skills & experience

• A degree in law, public policy, political science, business or a related discipline
• Five (5)+ years working in government, for a government agency, or non-profit organization with experience interacting with legal issues and/or the justice system
• An understanding of LAO's legal and operational framework including service delivery models
• Understanding of LAO's legislative mandate, Strategic Plan, Business Plan, and justice system priorities, challenges and opportunities
• Strong understanding of the decision-making structure and processes in a public sector environment
• Experience working in the justice sector or on legal issues with stakeholders with a deep appreciation for the challenges faced by LAO's clients and the challenges facing LAO and the justice system
• Demonstrated collaborative, analytic and proactive approach to problem solving
• Demonstrated ability to establish relationships and partnerships with a wide variety of stakeholders including: courts and the judiciary, various levels of government and agencies, non-profit organizations, the broader public sector and service providers
• Experience working with stakeholders in any sector and/or justice sector participants to develop solutions to complicatedproblems
• Strong interpersonal skills and inclusive working style
• Demonstrated policy development experience
• Ability to plan, organize and monitor work effectively and in a resourceful, self-directed manner
• Exceptional verbal, written communication and presentation skills used to develop materials for internal and externalaudiences
• Excellent analytical, strategic, problem solving and conflict resolution skills
• Demonstrated commitment to diversity, accessibility, equity and inclusion
• Understanding of priorities, challenges and opportunities in the justice system
• Ability to multi task effectively and work in a fast paced, dynamic environment
• Demonstrated ability to use Word, Excel, Outlook, Powerpoint

How to Apply

To apply submit a cover letter & résumé to http://www.legalaid.on.ca/careers

Only those candidates selected for an interview will be notified by email.

Final candidates for this position will be required to undergo a criminal record check.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicantsmay receive written correspondence regarding this job posting directly to the email address provided on their resume or tothe one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure thatyou check your email regularly.

First time applying to LAO? You will need to create a profile AND then apply for the position. Already have a Njoyn account?Just sign in and select "my jobs" to apply.

Once you have successfully applied you will receive a confirmation email.

Trouble applying? For telephone support please call 1-877-427-7717 or email: candidate.njoynhelp@cgi.com.

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

Additional information:

Apply by:
Wednesday, August 12, 2026 11:59 pm EDT
Position details:
  • 1 English Permanent, 20 Dundas St W, Toronto, Toronto Region
Compensation group:
Excluded
Work hours:
Category:
Legal Services
Posted on:
Wednesday, July 29, 2026

Note:

  • This posting is for an organization that is not a part of the Ontario Public Service. The information and tips on the Ontario Public Service Careers website may not apply to this posting. Please use the contact information below to contact the organization directly if you have questions.


How to apply:

  1. You must submit your application using only one of the methods identified below.
  2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
  3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
  4. Be sure to quote the Job ID number for this position.
  5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
Send application to: 
See additional How to Apply information section in Job Ad.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.


All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

If you have any questions about how your information is collected, used, shared or saved, please contact us.

Strengthening Ontario, together