Lead Fire Protection Services That Safeguard Northern Ontario Communities.The Office of the Fire Marshal is seeking its next Operations Manager to help lead one of Ontario's most unique public safety programs. This is an opportunity to provide leadership within the Northern Fire Protection Program (NFPP), supporting the people, services, and partnerships that help protect unincorporated communities across Northern Ontario.
Through its leadership in fire safety, prevention, education, and emergency preparedness, the Office of the Fire Marshal works to help reduce the loss of life and property from fire across the province. As part of this mandate, the Office oversees the NFPP, which delivers fire protection services to communities where municipal fire departments do not exist.
Operating across a vast geographic region, the NFPP helps ensure communities have access to trained personnel, operational resources, and emergency response support when it is needed most. The program supports residents in some of Ontario's most remote and unique service environments, helping communities remain prepared, resilient, and protected.
The impact of this role extends far beyond leading a team. Through your leadership, you will help strengthen a program that protects lives, supports emergency response readiness, and helps ensure residents across Northern Ontario have access to reliable fire protection services when they need them most. While the impact of fire prevention and preparedness is not always visible, the work of the NFPP helps build safer communities, strengthens community resilience, and contributes to a stronger Ontario.
Please Note: This position requires regular onsite attendance five days per week at either the Sudbury or Thunder Bay regional office. Frequent travel throughout Northern Ontario is also required to support fire protection services, build relationships with communities and partners, and oversee program activities across the region.
If you are energized by meaningful leadership, complex operational challenges, and the opportunity to make a lasting impact in northern communities, we encourage you to explore this unique leadership opportunity.
About the job
We believe great leadership starts with high standards and strong support. In the OPS, that means showing up with authenticity, acting with integrity, and having the courage to do what's right, even when it's hard.
As a leader, you'll shape a team culture that sparks innovation, supports collaboration, and champions inclusion. You'll help build a workplace that is diverse, anti-racist, and accessible, where everyone feels safe, respected, and able to thrive.
You won't be doing it alone. We invest in our leaders through mentorship, learning opportunities, and cross-ministry networks that help you grow your impact and connect with peers across the organization.
Leadership is about impact, and in this role, you'll have the opportunity to make a meaningful one. You will:
- Advance fire protection services that help safeguard lives, property, and community well-being across unincorporated areas of Northern Ontario.
- Strengthen the capacity of local fire services by leading a team of professionals who support communities throughout Northern Ontario.
- Champion operational readiness, training, and health and safety practices that help communities receive effective and reliable fire protection services when they need them most.
- Foster collaborative relationships with communities, fire service partners, and ministry colleagues to improve service delivery and support shared public safety goals.
- Guide strategic planning, resource management, and continuous improvement efforts that enhance program effectiveness and support the long-term sustainability of the Northern Fire Protection Program.
Meet your New TeamThe Northern Fire Protection Program team is a group of dedicated professionals who care deeply about the communities they serve. Team members bring extensive experience, strong local relationships, and a practical understanding of the unique opportunities and challenges of delivering fire protection services across Northern Ontario.
While the team works across a large geographic area, collaboration is at the heart of how they operate. Team members value open communication, knowledge sharing, and supporting one another to achieve common goals. The team has a strong foundation and a shared commitment to continuous improvement, creating an environment where people can contribute, grow, and make a meaningful impact together.
The successful candidate will report to Bryan Burbidge. Bryan is the Deputy Fire Marshal of Field and Advisory Services, known for his people-focused leadership with a commitment to developing strong, high-performing teams. He believes in fostering leadership growth by empowering individuals to build confidence, expand their skills, and reach their full potential. Bryan values collaboration and invests in building meaningful internal and external relationships that strengthen trust, communication, and organizational success. His leadership style promotes autonomy, encouraging team members to take ownership of their work while providing the support they need to succeed. Through this approach, he creates an environment where people feel respected, engaged, and free to grow both professionally and personally.
What you bring to the team
Leadership Skills
- People Leadership: Lead teams by setting clear expectations, supporting employee development, and fostering an engaged and inclusive work environment.
- Coaching and Development: Support employee growth through coaching, mentoring, feedback, and performance conversations that help individuals succeed and contribute to team goals.
- Strategic Leadership: Provide advice and guidance to senior leadership on program priorities, emerging issues, risks, and opportunities to support informed decision-making and program direction.
Communication and Stakeholder Management
- Relationship Building: Build and maintain effective working relationships with communities, fire service partners, stakeholders, and colleagues to support ongoing collaboration and trust.
- Communication: Communicate clearly and effectively when providing advice, facilitating discussions, delivering presentations, and preparing written materials for a variety of audiences.
- Collaboration and Influence: Bring partners together to advance shared public safety objectives, resolve issues, and support effective service delivery.
Technical Knowledge and Expertise
- Fire Protection Knowledge: Apply knowledge of fire protection services, fire prevention, risk management principles, and operational practices to support program delivery and informed decision-making.
- Legislative Knowledge: Interpret and apply the Fire Protection and Prevention Act, the Occupational Health and Safety Act, and related requirements to support program operations and compliance.
- Program and Sector Knowledge: Apply knowledge of public sector programs, community safety priorities, and the fire service environment to support effective service delivery and continuous improvement.
Judgement and Accountability
- Decision-Making: Assess risks, evaluate options, and make timely operational decisions in complex environments where sound judgment is required.
- Program Improvement: Monitor program performance, identify opportunities for improvement, and implement practical changes that strengthen service delivery and operational effectiveness.
- Accountability: Manage competing priorities, mitigate risks, and deliver results that support program objectives and operational commitments.
Financial and Resource Management
- Budget Management: Develop and manage budgets that support operational requirements and align with program priorities.
- Resource Allocation: Allocate financial, human, and operational resources to support service delivery, operational readiness, and program objectives.
- Financial Stewardship: Monitor expenditures, review financial information, and support informed decision-making through responsible resource management.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
Think this role could be right for you? We're here to support you every step of the way. These short videos can help you feel confident and prepared:
- Navigating Our Hiring Process(2 min) – Get a clear overview of each stage in our structured hiring process so you know what to expect and how to prepare.
- Application Preparation Tips(4 min) – Learn how to showcase your leadership experience in ways that align with how we evaluate applications during the screening stage, increasing your chances of being shortlisted.
Take a few minutes to explore these resources. They're designed to set you up for success.
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace: