Job Specification
Position Title:
Student – Information Technology Jobs
Job Code:
Student 1 - Student Level 1, Student 2 - Student Level 2
See below for the 'Work Description' and 'Knowledge and Skill Requirements' of each Job Type :
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IT Systems Assistant :
Work Description: As an IT Systems Assistant, you will be supporting a team in identifying and analyzing client business IT needs. You may have the opportunity to work on some or all of the following activities:
• Support staff with researching and writing feasibility studies, including cost/benefit analyses, business requirements, business cases, etc.
• Provide support on system integration analysis or user acceptance testing (UAT).
• Investigate and prepare alternative options and recommend business solutions.
• Plan, organize, coordinate, and manage daily assigned work.
Knowledge and Skill Requirements for IT Systems Assistant:
Communication and Interpersonal Skills:
• You apply your written communication skills to document findings and prepare a variety of documents (e.g. reports, data records, presentations, meeting minutes, etc.).
• You apply your consultation and verbal/active listening communication skills to understand clients' needs and requirements, and to share your knowledge with staff and/or clients.
• You apply your initiative and interpersonal skills to work collaboratively within a multi-disciplinary team.
Technical Skills and Knowledge:
• You have knowledge and/or experience in business process and data analysis/modeling, and process data models.
• You have knowledge and/or experience in project management and systems design, development methodology and techniques.
• You apply your knowledge of and/or experience with Windows operating systems, Microsoft Office applications, and hardware components (e.g. servers, installation procedures, etc.).
Analytical and Organizational Skills:
• You apply your planning and organizational skills to collect, organize, review, and verify information/data through review of files, reports, and other means.
• You apply your problem-solving skills by investigating and preparing alternative options and business solutions.
• You work independently or as part of a team; you plan, organize, and prioritize your work to meet competing deadlines.
Other Requirements:
• You apply your planning and organizational skills to collect, organize, review, and verify information/data through review of files, reports, and other means.
• You apply your problem-solving skills by investigating and preparing alternative options and business solutions.
• You work independently or as part of a team; you plan, organize, and prioritize your work to meet competing deadlines.
Natural Heritage Information Technician :
Work Description: As a Natural Heritage Information Technician, you may have the opportunity to work on some or all of the following activities:
• Work to help make Ontario's natural heritage information accessible to those involved in conservation.
• Assist Natural Heritage Information Conservation staff with life science fieldwork.
• Compile and enter natural heritage data into MNR databases.
• Assist with documentation and preparation of plant and insect specimens.
• Assist staff with data collection, trend analysis, and map preparation using Geographic Information Systems (GIS) software.
• Create queries using SQL, and perform database tasks using Microsoft Access, and programming using VBScript, JAVA, and HTML.
Knowledge and Skill Requirements Natural Heritage Information Technician:
Communication and Interpersonal Skills:
• You apply your customer service skills to assist clients by email and phone, assist in responding to complaints, and deal with public inquiries.
• You apply your written communication skills to document findings and prepare a variety of documents (e.g. reports, data records, etc.).
• You apply your interpersonal skills to work collaboratively within a team environment.
Technical Skills and Knowledge:
• You have knowledge of and an interest in Ontario's natural heritage.
• You apply your knowledge of and experience with working in a database environment (e.g. Microsoft Access, SQL) to create queries.
• You have knowledge and experience in programming using Visual Basic (VBScript), Hypertext Markup Language (HTML), Python, or JAVA.
• You apply your knowledge of and experience with Geographic Information Systems (GIS), such as ESRI ArcGIS suite, to conduct data and trend analysis (including spatial trend analysis), prepare simple maps, and track, compile, and evaluate information.
• You apply your experience using Microsoft Office applications, such as Word (word processing), Excel (spreadsheets), and PowerPoint (presentations), as well as databases, email, and the internet to conduct research and prepare a variety of documents.
Analytical and Organizational Skills:
• You apply your planning and organizational skills to collect, organize, review and verify information/data through review of files, reports, and other means.
• You work independently or as part of a team; you plan, organize and prioritize your work to meet competing deadlines.
Technical IT Assistant :
Work Description: As a Technical IT Assistant, you will be supporting staff with delivering desktop support to meet client information technology (IT) needs, and you will have the opportunity to work on some or all of the following activities:
• Provide technical support to clients by email, phone, in person, or using remote access.
• Assist with investigating, analyzing, and resolving all operational incidents and requests for change, determining root causes, and developing solutions that consider systems administration, technical, operational, and service problems.
• Plan, organize, coordinate, and manage daily assigned work.
Knowledge and Skill Requirements for Technical IT Assistant:
Communication and Interpersonal Skills:
• You apply your written communication skills to document findings and prepare a variety of documents (e.g. reports, data records, presentations, meeting minutes, etc.)
• You apply your consultation and verbal/active listening communication skills to understand clients' needs and requirements, and to share your knowledge with staff and/or clients.
• You apply your initiative and interpersonal skills to work collaboratively within a multi-disciplinary team.
Technical Skills and Knowledge:
• You have knowledge of the theory and principles of IT processes, including incident, problem, and change management, and related methods, techniques, practices, and standards.
• You have knowledge and/or experience in translating technical terminology and approaches into plain language for non-technical users.
• You apply your problem solving, investigative, and evaluation skills to investigate, evaluate, and resolve systems, operational, and service issues.
• You apply your experience using Microsoft Office applications, such as Word (word processing) and Excel (spreadsheets), as well as databases, email, and the internet to conduct research and prepare a variety of documents.
Analytical and Organizational Skills:
• You apply your planning and organizational skills to collect, organize, review, and verify information/data through review of files, reports, and other means.
• You work independently or as part of a team; you plan, organize, and prioritize your work to meet competing deadlines.
Web Development Assistant :
Work Description: As a Web Development Assistant, you will be supporting a team in planning, developing, writing and implementing both content and strategies for web sites. You may have the opportunity to work on some or all of the following activities:
• Use content management systems and/or coding to refresh and update web sites.
• Support the development of electronic communications.
• Plan, organize, coordinate, and manage daily assigned work.
Knowledge and Skill Requirements for Web Development Assistant:
Communication and Interpersonal Skills:
• You apply your written communication skills to document findings, prepare a variety of documents (e.g. reports, data records, etc.), and write web content.
• You apply your consultation and verbal/active listening communication skills to understand clients' needs and requirements, and to share your knowledge with staff and/or clients.
• You apply your initiative and interpersonal skills to work collaboratively within a multi-disciplinary team.
Technical Skills and Knowledge:
• You have knowledge and/or experience in internet and web site management, publishing, and content management and development.
• You have knowledge and/or experience using HTML and possibly other software applications, such as Adobe InDesign, Dreamweaver, and Photoshop.
Analytical and Organizational Skills:
• You apply your planning and organizational skills to collect, organize, review, and verify information/data through review of files, reports, and other means.
• You work independently or as part of a team; you plan, organize, and prioritize your work to meet competing deadlines.
