Program Assistant

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Apply your analytical and customer service skills to assist the French Language Services (FLS) coordinator and the manager of French Learning & Development Initiatives in the delivery of French Language Services at the Ministry of the Attorney General.

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About the job

In this position you will:
• provide support in the coordination, administration and implementation of ongoing and future educational programs projects by carrying out all logistical, administrative and information functions (i.e. French classes for Justice Sector ministries, French Language Institute for Professional Development (FLIPD), training for Adjudicative Tribunals etc.)
• resolve problems pertaining to changing client needs
• process payments and journal entries to ensure cost recovery
• prepare a variety of statistical and administrative reports
• act as back-up for the translation coordinator, assess translation requests and assign projects to external vendors best suited to meet translation requirements

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What you bring to the team

Mandatory:

• You must be proficient in English as well as in oral and written French at the Advanced level.

Communication, Interpersonal and Customer Service Skills:

• You demonstrate strong oral and written communication skills to serve as a liaison with service providers and participants
• You have proven customer service and interpersonal skills to work cooperatively in a team environment with managers and internal and external clients

Computer Skills:

• You have demonstrated knowledge of computer software programs such as PowerPoint, Publisher, Microsoft suite, database applications, electronic mail, graphics and Internet applications in order to produce a wide range of documents

Organizational Skills:

• You have proven organizational, time management and coordination skills to plan, prepare and prioritize deadlines, tasks and schedules

Analytical and Problem Solving Skills:

• You have proven analytical, evaluative judgement and problem-solving skills to identify issues and determine solutions

Technical Skills:

• You have demonstrated knowledge of financial and purchasing requirements and practices to reconcile invoices

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Additional information:

Note:

• This ad is also available in French.
• In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
  
  You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.
• T-AG-103309/17

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.