Ontario Public Service Careers

Do you have a passion for delivering best in class employee and leadership development solutions? Are you a strategic leader with a proven track record of increasing the effectiveness of organizations, leaders, teams and individuals? If so, consider this opportunity with the Training, Outreach and Reporting Unit of the Office of the Corporate CIO.

We are seeking a strategic professional to lead the development and delivery of corporate IT learning programs and organizational effectiveness initiatives aligned with business strategies and driving organizational improvement.

The Training, Outreach & Reporting Unit is responsible for delivering multifaceted learning solutions designed to support the diverse technical and highly specialized learning and development needs of I+IT staff and leaders across the Ontario Public Service.

About the job

As a Manager, Training and Organizational Effectiveness, you will:

- lead the development and implementation of a large-scale, multi-year I+IT enterprise learning strategy and program delivery for IT professional development across the Ontario Public Service, while ensuring that all programs align with business strategies and drive organizational improvement
- lead the needs analysis, assessment, design, development and measurement of programs to close performance gaps, realize required behavioral change and develop key competencies aligned to delivering on business strategies
- provide business leadership and management for the planning, development, project management and delivery of enterprise learning programs, services and project initiatives to meet forecasted I+IT skill needs, workforce pressures
- develop, maintain and expand effective working relationships with key internal and external stakeholders in business and academic communities to support the effective execution of programs.
- lead the development and implementation of strategic marketing materials and resources to ensure program adoption and optimization of resources.
- lead the preparation of strategic business cases, feasibility analyses, submissions, and manage the operational budget.
- determine external service needs, and coordinate procurement including sourcing and selection.
- oversee the work of external service providers to ensure development, design and delivery of services.
- manage unit staff including hiring employees, determining service and project priorities, assigning responsibilities/projects, and establishing service levels and standards of performance
- maintain a strong knowledge of external best practices and trends around learning, organizational effectiveness and IT skills and competencies.

What you bring to the team

Leadership and Management Experience:

• You can plan, manage and lead initiatives regarding the development of multi-year I&IT enterprise learning strategy and program for employee development.
• You have experience managing a large team of professional staff delivering results.
• You have demonstrated skills in managing budgets and human resources such as supervise, hire and train staff.
• You are able to manage staff performance and encourage staff development through coaching, training, or other experiences.

Knowledge and Expertise:

• You have knowledge of the theory, principles, best practices and methods/strategies related to modern adult learning leadership development staff training and development, organizational effectiveness, learning program planning and development, , and capacity planning, analysis and forecasting.
• You have knowledge of learning methodologies and related frameworks, processes, practices, techniques and tools.
• You have knowledge of performance measurement strategies and methods to lead the assessment of learning and organizational effectiveness, oversee the continual improvement and enhancement of I&IT knowledge.

Project Management, Analytical and Problem-Solving Skills:

• You have expertise in structuring, organizing and managing multiple complex projects with a proven track record of successful project completion.
• You have strategic planning, analytical and project management skills to develop and implement strategic/multi-year I&IT learning program plans.
• You have problem-solving skills to oversee the identification, investigation and resolution of learning program issues/risks.

Communication and Relationship Management Skills:

• You have experience providing expertise, strategic advice, and consultation to senior management.
• You can prepare business cases, policy proposals, submissions, project plans/reports, and briefing materials.
• You have proven presentation, advisory and verbal communication skills to act as the lead expert/resource on I&IT learning.
• You have experience building and maintaining great relationships across the organization as well as external partners to gather input, build consensus and deliver on priorities.

Financial and Procurement Management Skills:

• You have financial management skills to develop, recommend, manage and control unit budgets and project contracts, and authorize project expenditures.
• You are able to acquire knowledge of government procurement, contract management and the vendor of record policies, processes and standards to manage procurement/contracts.
• You can manage the development of estimates regarding proposed new learning initiatives.

Manager, Training and Organizational Effectiveness