Receptionist

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Are you an administrative professional looking for a new opportunity? If so, bring your strong communication and organizational skills to this position supporting the Management team of the Sir James Whitney School for the Deaf.

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About the job

You will:

• provide front-desk reception services by responding to email and phone inquiries and greeting and directing visitors;
• check financial reports and logs for accuracy, identifying any discrepancies or issues requiring the Manager's attention;
• sort and distribute incoming mail, prepare outgoing mail, and coordinate courier services;
• perform a variety of clerical support services, such as facilities booking and tracking, filing, ordering office supplies, and data input and management.

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What you bring to the team

Mandatory requirements

• You can communicate proficiently in American Sign Language (ASL).

Administrative skills:

• You are familiar with office practices and administrative procedures and guidelines;
• You can provide clerical and reception support (e.g. responding to calls, directing visitors, filing).

Communication skills:

• You can communicate effectively with the public, parents, students, and staff to respond to inquiries and exchange information;
• You exercise tact and diplomacy when communicating with callers and visitors;
• You can prepare routine correspondence and respond to written inquiries.

Problem-solving and organizational skills

• You can look-up information to provide accurate responses and information to inquiries;
• You can prioritize different tasks and ensure work is completed on time;
• You have good attention to detail to identify errors.

Computer and office equipment skills:

• You can operate a computerized telephone switchboard;
• You can operate a TTY for telephone communication with callers who are deaf;
• You can use office equipment such as photocopiers, fax machines, printers, and metering and mailing equipment;
• You are proficient with standard computer software (e.g. Word, Excel, Outlook).

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Additional information:

Note:

• In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
  
  You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

If you have any questions about how your information is collected, used, shared or saved, please contact us.