BUSINESS ANALYST

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Are you a self-motivated, problem solver, with the ability to tackle complex analytical problems? Do you want to be an integral part of a fast-paced team in support of a large client-focused service delivery organization? Do you have the ability to work alone or as a productive team member to deliver quality research and analysis on payment and reporting enquiries, technical incidents and system implementations resulting in successful solutions.? If you answered yes to these questions then bring your positive attitude to the Ministry of Health Long-Term Care, Claims Services Branch. We have an opportunity for you to utilize your excellent communication, analytical and problem solving skills.

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About the job

In this role you will:

• Perform data analysis and research to support resolution of system and payment incidents, complex health care provider inquiries and business solution requirements and responses for implementations.
• Assist in the development, review and verification of business testing scenarios.
• Track issues/incidents using a problem tracking system to ensure performance metrics are obtained.
• Prepare production alerts, incident work plans and impact/risk analysis for incidents, implementations and inquiries.
• Work co-operatively within a team by participating in meetings and committees, sharing information discuss findings and recommendations on new or revised programs and processes.

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What you bring to the team

RESEARCH, ANAYLITICAL AND PROBLEM SOLVING SKILLS:

• You have research, analytical and quantitative skills to identify, gather, analyze and evaluate system and business needs.
• Your problem solving skills will allow you to analyze incidents, implementations and inquires, define impacts and risks of incidents, implementations and inquires and apply reasoning and negotiating skills to develop solutions.

ORGANIZATIONAL AND TIME MANAGEMENT SKILLS:

• Your organizational and time management skills enable you to organize workload priorities and timeline to balance a number of assignments.

COMMUNICATION, CONSULTATION AND INTERPERSONAL SKILLS:

• You have demonstrated oral communication skills to discuss issues with internal and external clients, liaise with other work units.
• You have demonstrated written skills to prepare documents and briefing materials in concise, complete and logical format.
• Your interpersonal skills provide you with the ability to interact with peers and supervisors effectively in a team environment.

TECHNICAL KNOWLEDGE:

• You have the ability to interpret legislation such as the Health Insurance Act, Freedom of Information and Protection of Privacy Act, and other related government programs.
• You have the ability to interpret policies and directives and synthesize the information to make complex direction easily understandable to clients.

COMPUTER KNOWLEDGE:

• You have knowledge of computer software to design, develop and produce financial, statistical and other reports.
• You have ability to obtain Excel - advance level certification.
• You have knowledge of and/or ability to interpret Ministry payment programs and business rules for systems such as the Registered Person Database, Corporate Provider Database, Claims History Database, Medical Claims Payment System.
• You have knowledge and experience utilizing tracking applications such as Remedy.

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Additional information:

Note:

• In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
  
  You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.
• E-HL-108783/17

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.