Communications Operator (Irregular On-Call)

Challenging opportunities exist for individuals with exceptional communication and problem-solving skills to excel as an integral communication link between various field operations and offices.

Positions to be filled are:

• 2 Unilingual Temporary - Irregular On-Call, duration up to 8 months
• 1 Bilingual Temporary - Irregular On-Call, duration up to 8 months

• Irregular on-call positions are on an 'as required' basis with no guarantee of the number of hours worked - 0 to 36.25 per week.

What can I expect to do in this role?

You will:

• Maintain continuous radio contact with maintenance staff, contact emergency services to manage highway incidents;
• Utilize changeable message signs to manage incidents

During winter, you will:

• Update field staff with regular weather forecasts;
• Call for and receive road reports, record the information and;
• Prepare summary reports of road and weather conditions, winter maintenance operations, incidents and occurrences.

How do I qualify?

Mandatory:

• Proficiency in English and advanced level oral French is required for one of the on-call positions.

Tact, judgement and analytical skills:

• Ability to exercise tact, judgment, analytical and decision-making skills in dealing with a variety of highway emergency situations to implement the appropriate actions.

Customer service, interpersonal and communication skills:

• Demonstrated effective customer service, interpersonal, oral and written communication skills.

Organizational skills:

• Ability to produce and maintain accurate records of maintenance activities, manage incoming and outgoing emergency calls, road and weather reports and unusual occurrences.

Knowledge and technical skills:

• Ability to dispatch emergency services and to communicate clearly using a sophisticated two-way radio system
• Knowledge of Ontario Provincial highway network
• Ability to reference locations on a map quickly.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Tuesday, July 11, 2017 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.