Competition Status: Position Filled
Approximately 324 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
DISCLOSURE PROCESSING CLERK
Organization:
Ministry of Health and Long-Term Care
Division:
Direct Services Division/Claims Services Branch
Language of Position(s):
English
Job Term:
2 Temporary up to 12 months
Job Code:
06OAD - Office Administration 06
Salary:
$21.72 - $25.09 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Are you a driven individual with a strong work ethic, excellent keyboarding skills and s attention to detail? If so, consider this opportunity with the Ministry of Health, Claims Services Branch, where you will process third party and individual requests to disclose personal health information and respond to inquiries from the public, lawyers, internal and external stakeholders on legislation, guidelines, policies and procedures that are used to make decisions on disclosures.
What can I expect to do in this role?
In this role, you will, as part of a team:
• Receive, log and track requests for personal health information.
• Review source documents to determine the nature of the request, research records and accurately input information into data fields.
• Identify missing requirements and request additional information for decision making.
• Process search and retrieval requests using electronic recording and tracking systems.
• Prepare documents for disclosure and file completed documents.
• Provide high level of customer service through interactions with a variety of people.
• Make decisions and resolve issues by determining appropriate actions and following up on information.
How do I qualify?
TECHNICAL SKILLS:
• You can conduct unit work within high volume environments and fixed deadlines.
• You have the ability to interpret policy, procedures and legislation.
• You have a demonstrated understanding of file structures.
ANALYTICAL AND ORGANIZATIONAL SKILLS:
• You can update and retrieve statistical data to identify and correct errors.
• You can determine priorities.
• You can process large volumes of data with a high accuracy level.
• You have proven organizational skills to meet operational goals.
COMMUNICATION AND CUSTOMER SERVICE SKILLS:
• You can respond to inquiries and provide information to clients ensuring privacy of personal health information.
• You are able to develop effective working relationships with all levels of staff, clients and stakeholders.
COMPUTER SKILLS:
• You have demonstrated keyboarding skills.
• You are proficient in word processing and database software.
• You can maintain statistical data, perform tracking functions and generate reports.
Additional Information:
Address:
- 2 English Temporary, duration up to 12 months, 49 Place D'Armes, Kingston, East Region, General Screening Requirement
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Administrative and Support Services
Posted on:
Monday, July 31, 2017
Note:
- In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential. - E-HL-109742/17(2)
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, August 15, 2017 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
