IT Communications Specialist

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The Infrastructure Technology Services (ITS) division of the Treasury Board Secretariat has an opportunity for a Communications Specialist seeking to work with a creative, talented group of like-minded communications professionals supporting ITS' Multi-Year Strategy, Operational Plan and innovative IT projects serving ITS and Ontario Public Service (OPS) employees, ministry partners and the citizens of Ontario.

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About the job

In this role, your responsibilities will be to:
• Conduct research, compile information, and source best industry trends and practices.
• Assess applicability to ITS and recommend the development and delivery of a communications strategy and plans.
• Provide communication strategies and advice to senior management with respect to the rollout of ITS initiatives.
• Research, write and coordinate web content for a variety of OPS intranet sites and other digital platforms, including e-newsletters and social media.
• Support the web content management and publishing function through the design, implementation and basic coding of web-based communications.
• Create layout and design of content, ensuring that it enhances and promotes the ITS and I&IT visual identities.
• Coordinate and mentor staff involved in the production of graphic materials for a variety of media.
• Lead and/or support special events such as leadership and team conferences, employee engagement and recognition events, logistics, audio/video and promotional support.
• Lead assigned projects in collaboration with other divisional, branch and/or unit staff, including the provision of technical guidance to project and/or team members, and on an as-needed basis, external resources.
• Lead the development of videography, video editing and related interview tasks, as required.

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What you bring to the team

Technical Knowledge:

• You have knowledge of ITS and I&IT vision and organizational structure, programs, policies, codes, standards and procedures.
• You have knowledge and experience in IT and computer systems/software/networks such as MS Office, Outlook, Google Analytics, Internet and intranet.
• You have knowledge of and experience in web development tools, graphic design and illustration software such as Adobe InDesign, Illustrator and media tools such as wikis, blogs and forums.
• You have knowledge of and experience with marketing automation platforms such as MailChimp, including design, development and testing.
• You have knowledge of and experience with development tools such as Html, CSS and others to enable effective design and deployment of digital initiatives.
• You have knowledge of communications principles, practices and techniques, policies, procedures and standards.

Communication and Relationship Management Skills:

• You have oral, written communication and editing skills, including coding web-based communications to prepare a variety of reports, briefing materials, presentations, communications plans and strategies, terms of reference, project plans, and bulletins/booklets.
• You have relationship management, presentation and consultative skills, to inform, explain, promote and build trust and confidence with respect to ITS and I&IT strategic directions and goals.
• You can develop and deliver presentations to management and clients.
• You can establish and maintain positive and productive working relationships with peers, clients and staff at all levels.
• You can translate IT content into plain language and prepare communication products for non-technical audiences.

Project Management and Leadership Skills:

• You have knowledge of project management methodologies, techniques, guidelines and standards.
• You can provide leadership and mentorship to staff.
• You can lead/manage other staff, assigned projects, including the provision of technical guidance to project and/or team members.

Analytical and Organizational Skills:

• You can coordinate various communications-related activities, multi-task and meet tight timelines.
• You can effectively gather and analyze information to identify and understand a variety of needs and perspectives.

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Additional information:

Note:

• T-TB-110888/17

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.