Victim Witness Services Worker

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The Victim/Witness Assistance Program in Ottawa is seeking a dedicated individual to provide a full range of services to victim/witnesses of crime, including needs assessment, crisis intervention, emotional support and referrals, and to participate in stakeholder networks and public education.

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About the job

You will be:
• Providing information/support/assistance to clients
• Managing/coordinating assigned high volume of cases
• Acting as a liaison/maintaining networks to advocate the needs/interests of clients
• Participating in projects/committees/public education activities
• Preparing statistical reports

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What you bring to the team

Mandatory:

• Proficiency in English as well as in oral and written French at the advanced level

Relevant Skills and Knowledge:

• Experience in and knowledge of victims' issues (e.g. child abuse, sexual assault, domestic violence, homicide, etc.)
• Demonstrated crisis response/intervention skills, needs assessment and risk assessment skills and ability in providing services that meet the needs of clients (e.g., victims of crime and/or marginalized/vulnerable clients)
• Proven analytical and problem solving skills, communication, interpersonal/teamwork skills
• Case management skills and ability to interpret and apply policies/procedures
• Proficiency with computer operations to work with program database systems and MS Office
• Ability to acquire and apply knowledge of the Criminal Justice System, the Victim/Witness Assistance Program and related legislation (e.g. Victims' Bill of Rights)

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Additional information:

Note:

• This ad is also available in French.
• In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
  
  You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.
• E-AG-111159/17

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.