Competition Status: Position Filled
Approximately 54 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Service Delivery Assistant
Organization:
Ministry of Advanced Education and Skills Development
Division:
Timmins Service Delivery
Language of Position(s):
Bilingual English/French
Job Term:
1 Permanent, 1 Temporary assignment/contract up to 12 months with the possibility of extension
Job Code:
09OAD - Office Administration 09
Salary:
$24.15 - $28.15 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Are you a highly motivated individual who can provide a range of administrative, program and financial support? If so, consider this opportunity with the Employment and Training Division.
What can I expect to do in this role?
You will:
- prepare and review new client application files
- provide administrative office support
- provide quality customer service to clients at front counter and reception, responding to general inquiries in either French or English (in person, by phone or email)
- process contracts and enter information into data base systems
- process office accounts payables and receivables
- prepare a variety of correspondence
- provide financial and budget management support services
- respond to inquiries from clients regarding employment programs and services
- work closely with unit staff to respond to and coordinate ministry requests for information and reporting requirements
- take meeting minutes and track correspondence
How do I qualify?
Mandatory requirement:
- Proficiency in English and in the French language (oral at the advanced and written at the advanced minus level)
Knowledge:
- understanding of employment services and related programs and roles
- knowledge of administrative and financial practices and procedures
Communication and interpersonal skills:
- demonstrated communication skills to gather information and explain procedures to clients and staff and prepare reports
- customer service skills
- demonstrated interpersonal, organizational and planning skills
- ability to prioritize work and meet deadlines
Reasoning and analytical skills:
- demonstrated analytical, reasoning and problem solving skills to research and analyze case information and determine priority and urgency
- ability to interpret and apply relevant legislation, regulations and related polices and directives, including Freedom of Information (FOI) practices
Computer skills:
- proficiency in word-processing to prepare presentations, spreadsheet, database, correspondence tracking and electronic scheduling software
- ability to administer database systems, correspondence and other information tracking systems
Additional Information:
Address:
- 1 Bilingual English/French Temporary, duration up to 12 months, 5520 Hwy 101 E, South Porcupine, North Region
- 1 Bilingual English/French Permanent, 5520 Hwy 101 E, South Porcupine, North Region
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Administrative and Support Services
Posted on:
Monday, December 18, 2017
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Thursday, January 4, 2018 11:59 pm EST. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
