Enforcement Services Clerk (DES)

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Join the Ministry of Transportation's enforcement team to provide administrative support to the Manager and Enforcement staff. Can you compile statistics and complete the monthly management information systems reports? Do you have the customer service and communication skills needed to respond to public inquiries by telephone and in person? If so, please consider this exciting opportunity within the Regional Operations Office within Road User Safety.

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About the job

In this job, you will:
• Providing administrative support to Management and Enforcement staff
• Performing clerical/secretarial functions such as preparing meeting agendas, recording and producing minutes
• Maintaining accurate statistical information, compiling, recording and checking all data received and verifying documents for completeness and accuracy
• Preparing budgets, completing appropriate financial and business management reports, researching and recording financial information such as payroll costs and expenses
•Preparing annual enforcement work plans forecasting planned volumes of programs
• Maintaining and preparing court related information as well as preparing legal documents; summons, disclosures and subpoenas
• Responding to enquiries and providing information to the public, private transportation industry and ministry staff by telephone and in person
• Compiling data on enforcement issues and submitting information in the form of reports and correspondence, briefing notes

Please note that travel within the region is occasionally required

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What you bring to the team

Computer Skills:

• you are proficient in using computers and word processing, spreadsheet and database software and the ability to research and access data

Mandatory requirements

• You are proficient in oral French at the advanced level

Administrative Knowledge and Financial Skills:

• you have demonstrated strong administrative skills, including but not limited to preparing meeting agendas, recording and producing minutes as well as briefing notes
• you have the ability to handle, process, and reconcile invoices, administration records and order office supplies
• you have the ability to evaluate and gather financial and statistical information to forecast, budget and conduct cost evaluations

Analytical and Problem Solving Skills:

• you can use your analytical and problem solving skills to review and prepare information, and to manage a high workload
• you have demonstrated arithmetic skills to collect and analyze invoices, calculate percentages and reconcile statistical information

Customer Service, Communication and Interpersonal Skills:

• you have demonstrated excellent oral and written communications skills
• you can use tact and good judgment when dealing with public and staff when dealing with sensitive or contentious issues

Technical Skills:

• you have the ability to interpret, apply and explain applicable legislation, policies and procedures
• you have knowledge of court administration, policy and procedures

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Additional information:

Note:

• This ad is also available in French.
• In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
  
  You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.
• W-MT-122049/18

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.