Liaison Program Coordinator

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The Ministry of the Attorney General, Family Information Liaison Unit (FILU) is looking for a professional to provide front line services and program expertise with respect to a range of Indigenous programs and initiatives, including the families of Missing and Murdered Indigenous Women and Girls (MMIWG) and survivors of violence against Indigenous women and girls.

This position is located at:

Anishnawbe Mushkiki Community Health & Wellness,
101 N. Syndicate Ave., Suite 512 (2B),
Thunder Bay, ON

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About the job

In this role, you will:
• provide culturally responsive, trauma-informed and holistic information services to families of MMIWG
• maintain a liaison between families and community agency personnel, government organizations and police
• prepare a range of correspondence, reports, and intake and assessment forms related to participant services
• prepare, updates and maintains confidential case files and detailed case notes
• represent FILUs at meetings of community groups, services, agencies, and local police services
• participate in public speaking engagements
• contribute to the development of an operational plan and annual strategic plans
• provide advice on issues related to MMIWG
• identify gaps in services/procedures for families of MMIWG, and survivors of violence against Indigenous women and girls
• identify strategies and policy options on emerging issues

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What you bring to the team

Specialized Knowledge

You have knowledge of:
• issues pertaining to violence against Indigenous women and girls and families of Missing and Murdered Indigenous Women and Girls (MMIWG)
• policies and processes followed by government bodies in cases of missing and murdered Indigenous women and girls
• the needs of Indigenous individuals and families of MMIWG including crisis and violence intervention and case management

You have an understanding of:
• the effects of trauma, grief and loss relating to victims of violence of Indigenous women and girls, and their families and the delivery of trauma-informed services, crisis response and intervention
• the criminal justice system, criminal code and other related legislation impacting program delivery to provide advocacy, advice and assistance to Indigenous individuals and families of MMIWG, and survivors of violence against Indigenous women and girls

Communication and Interpersonal Skills

• You have oral and written communication skills to provide front-line services , case information and prepare case file information, correspondence, reports and forms
• You have presentation skills to participate in public speaking
• You have interpersonal skills to deal with the families of MMIWG, and victims of violence against Indigenous women and girls
• You show sensitivity and empathy to facilitate a trusting environment
• With your conflict resolution skills and tact you can defuse potentially volatile situations
• You have intervention and crisis response skills to respond to clients in crisis

Analytical and Problem-Solving Skills

You can:
• conduct needs assessment and information gathering, assess individual and families' needs, and provide relevant guidance and information
• determine appropriate action in delivering services that deal with highly contentious and sensitive issues
• identify issues requiring immediate referral
• identify gaps in services/procedures and policies

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Additional information:

Note:

• In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
  
  You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.
• N-AG-123045/18

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.