EMERGENCY HEALTH SERVICES INVESTIGATOR

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A challenging opportunity exists with the Emergency Health Regulatory and Accountability Branch, Ministry of Health and Long-Term care for an experienced professional to carry out in-depth investigations of incidences affecting emergency health services operations

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About the job

In this role, you will:

• Handle a caseload of multiple active assignments which will require interviewing emergency medical services personnel and other health care professionals, police officers and civilian witnesses to obtain information regarding the incident being investigated.
• Provide support in judicial and quasi-judicial proceedings and provide testimony during trials and other hearings.
• Provide expert advice to senior branch management, municipalities and ambulance operators on the resolution of complex service issues.

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What you bring to the team

Mandatory requirements

• The position requires the successful candidate to have a valid G license or equivalent. The offer of employment is conditional upon the successful candidate providing proof that s/he has a valid driver's license upon being hired.

INVESTIGATION KNOWLEDGE:

• You have demonstrated knowledge of investigative techniques, the justice system (i.e. rules for obtaining and preserving evidence, court procedures, due process of law) and the emergency health services system.
• You have the ability to conduct in depth interviews of emergency medical services personnel and communications officers, other health care professionals, police officers and civilian witnesses to obtain information regarding the incident being investigated.

TECHNICAL KNOWLEDGE:

• You have knowledge of or the ability to interpret the governance, administration, operations, standards and processes associated with land and air ambulance services, communication services and base hospitals.
• You have knowledge of or the ability to interpret relevant legislation and regulations (e.g. Ambulance Act, Health Facilities Special Orders Act, Public Hospitals Act, Mental Health Act, Coroners Act, Highway Traffic Act).

COMMUNICATION, INTERPSERSONAL, ANALYTICAL AND PROBLEM-SOLVING SKILLS:

• You can prepare comprehensive investigation reports.
• You can provide expert advice to senior management and/or to municipalities and ambulance operators on the resolution of complex service issues and infractions in regards to compliance concerns with the Ambulance Act it's regulations and standards.

COMPUTER AND ORGANIZATIONAL SKILLS:

• You are proficient with computer software (i.e. word processing, spreadsheet, and database).
• You can handle multiple concurrent work priorities.
• You can assess the scope of and plan the process of long and short term investigations.

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Additional information:

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. (Note: If a Vulnerable Sector Screening Check is required, it must also be obtained in person at your local police service).
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• N-HL-137804/19

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.