Eligibility Officer - Bilingual

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The Licensing & Registration Branch requires a Bilingual Eligibility Officer to review, evaluate and process licence/permit applications and documents consistent with the Liquor Licence Act, Liquor Control Act, Gaming Control Act, Cannabis Licence Act and the regulatory authority for issuing lottery licences.

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About the job

Reporting to the Manager of Cannabis Eligibility, the successful candidate will provide support using their attention to detail to interpret Commission policies and follow procedures to ensure they are providing detailed advice and instructions to applicants and stakeholders. They will also review, evaluate, analyze and investigate applications to flag any current/past history of an applicant/establishment, which could affect the approval of the application and make appropriate recommendations to management. In addition, they will use superior research and communication skills to conduct in-depth Risk Based Assessments and prepare reports.

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What you bring to the team

The ideal candidate must have:

• Strong knowledge of the relevant sections of the Acts and Regulations related to Liquor, Gaming, Lottery, Cannabis and relevant Commission policy and procedures with the ability to interpret and apply to daily operations
• Advanced written and oral French language skills to Ontario Government standards
• Experience working with applicants and/or registrants
• Experience working with application processes
• Well-developed organizational skills, ability to set priorities and handle competing interests
• Strong problem solving skills with the ability to make difficult decisions under the pressure of deadlines
• Strong analytical and intuitive skills
• Possess exceptional tact, integrity, judgment and discretion.
• Excellent in-depth knowledge of the various application systems including iAGCO, MS Word, MS PowerPoint, MS Excel, MS Access, MS Outlook, MS Internet Explorer and various audio-visual presentation equipment
• Ability to work independently and under pressure while maintaining a high volume of work.
• The successful candidate is eligible to work in Canada and will be subject to a Criminal Background check.

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Additional information:

Note:

• This ad is also available in French.
• This posting is for an organization that is not a part of the Ontario Public Service. The information and tips on the Ontario Public Service Careers website may not apply to this posting. Please use the contact information below to contact the organization directly if you have questions.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

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