Apply By: Wednesday, March 11, 2020 11:59 pm EDT
Competition Status: Position Filled
Approximately 129 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Organization:
Ministry of Children, Community and Social Services
Division:
Ontario Disability Support Program
Position(s) language:
English
Job code:
10503 - Welfare Field Worker 2
Salary:
$1,200.86 - $1,442.51 Per week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Are you highly motivated and client-centered? Consider this opportunity to respond to inquiries and provide program information to a diverse clientele, the public, advocacy groups and agencies.
About the job
You will:
• provide customer service and consultation to clients
• collect and evaluate information to determine eligibility for ODSP Income and Employment Supports
• make adjustments to entitlements and resolve conflict situations
• explain legislation and ministry initiatives
• prepare a range of communication materials
• plan and deliver information sessions to clients and stakeholders, on community-based employment supports
What you bring to the team
Customer Service and Communication Skills
• you can provide effective customer service to clients with disabilities
• you have the ability to liaise with community agencies, provide information to clients, and resolve conflict situations
• you have effective communication and consulting skills to write clear, concise reports and conduct information sessions
• you demonstrate sensitivity towards diversity/inclusion of applicants/clients and co-workers
• you have interviewing skills to conduct interviews with clients by phone or in person
• you have effective listening skills to determine client needs and make appropriate referrals
Knowledge
• you have knowledge of community services, resources, policies, programs and issues/barriers affecting clients with disabilities
• you have knowledge of labour market trends
• you are able to interpret and apply legislation in order to review/determine program eligibility and identify infractions
Analytical, Planning and Organizational Skills
• you demonstrate planning and organizational skills to set priorities, work within time constraints and meet deadlines
• you have demonstrated analytical skills to collect, document and evaluate information
• you are able to work in a team environment
Note
Successful candidates may be required to undergo an employment screening check in accordance with the Ontario Employment Screening Checks Policy.
Apply by:
Wednesday, March 11, 2020 11:59 pm EDT
Position details:
- 1 English Temporary, duration up to 12 months, 347 Preston, Ottawa, East Region
Compensation group:
Ontario Public Service Employees Union
Category:
Health and Social Services
Posted on:
Wednesday, February 26, 2020
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.
Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.
Strengthening Ontario, together