Program Integrity Analyst

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The Ministry of Children, Community and Social Services is seeking self-motivated individuals, with leading-edge knowledge of auditing, inspections or investigations, strong organizational, interpersonal, technology and communication skills to join a team of Program Integrity Analysts who ensure quality and integrity in the social assistance programs.

These positions will be part of a dynamic team environment, working primarily autonomously, in some instances with specialist, and other colleagues across the province.

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About the job

• Conduct case audits to ensure accuracy, completeness, and consistency with social assistance program requirements;
• Conduct quality assurance reviews on business processes to ensure products and services consistently meets customer expectations and applicable statutory and regulatory requirements;
• Conduct investigations of program integrity issues related to social assistance programs;
• Conduct detailed research and analysis of large complex data sets
• Prepare comprehensive reports detailing outcomes and optional solutions;
• Liaise with counsel and law enforcement where social assistance fraud is alleged and act as expert witness for the Crown during court/tribunal proceedings;
• Provide technical expertise and advice to regional/field staff;
• Maintain effective liaison with stakeholders, the general public and clients

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What you bring to the team

Mandatory requirements

For the bilingual positions, you are proficient in English as well as advanced level oral and written French.

Analytical and Research Skills:

• You have advanced skills in conducting detailed research of legislation, regulation, policies, case files, business processes and complex financial transactions to identify trends and make recommendation to improve processes that maintains/further enhances integrity.
• You conduct advanced analysis of large complex data, manage the release of confidential information, and identify process and procedural problems.
• You have advanced skills in identifying situations of non-compliance, assessing the associated level of risk, and determining appropriate corrective actions.

Communication and Interpersonal Skills:

• You demonstrate advanced attention to detail when documenting/retrieving information and developing written materials not limited to briefing materials, presentations, statistical reports for possible law enforcement, social benefit tribunal, and court proceedings.
• You have advanced communication skills to actively listen, respond appropriately and professionally when interacting with others, including in high stress, and contentious situations.
• You have advanced communication and presentation skills to provide effective advice and recommendations and to provide testimony for law enforcement, social benefit tribunal, and court proceedings.
• You have advanced communication skills to educate/ and act as a subject matter expert to staff, clients, and stakeholders on policies, processes, and procedures.
• You demonstrate sensitivity towards diversity/inclusion of applicants/clients and co-workers

Organizational Judgment Skills:

• You have advanced organization, prioritization skills to independently coordinate workload in a high pressure, tight deadline environment.
• You have advanced experience with effective file management to identify and maintain proper documentation.
• You have advanced judgement skills to evaluate and consider situational factors to make independent, timely decisions that align with policies, procedures and legislation.
• You have advanced abilities to exercise initiative, judgement and discretion in obtaining relevant information to resolve discrepancies.

Technical Knowledge:

• You have advance knowledge of audit, inspection and/or investigation practices.
• You have the advanced knowledge of how to interpret and apply various legislation, policies and procedures (e.g. Freedom of Information and Protection of Privacy Act, Provincial Offences Act.) and to identify possible fraudulent activity and non-compliance.
• You have advanced arithmetic skills to calculate and ensure clients receive benefits and services for which they are eligible and prepare statistical reports.
•You have advanced knowledge of computers and computer software such as word processing, spreadsheets, presentation, databases, email and internet/intranet.

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Additional information:

Note:

• For the bilingual positions, you are proficient in English as well as advanced level oral and written French.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• T-SS-154230/20(33)
  
  The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.