Resources Clerk

---

Are you an efficient office administration professional with excellent organizational skills? If so, consider this position with the Ministry of Natural Resources and Forestry, Regional Operations Division.

---

About the job

In this role you will:

• Provide front-line customer and client services to internal and external clients by providing explanations on ministry policies, procedures and requirements and assisting in the completion of associated forms
• Refer/redirect technical/professional client inquiries to appropriate staff or other agencies
• Provide a range of administrative services such as: producing approvals/permits/licences under various legislation; arranging, participating and recording minutes of meetings; composing routine correspondence; receiving incoming and preparing outgoing mail; logistical support to district supervisors and teams; organizing and maintaining district filing systems; maintaining office supplies and equipment; compiling data and drafting reports
• Assist in the district financial process by receiving revenue, preparing receipts, making bank deposits, entering data, balancing Point of Sale terminal, and maintaining district financial records, etc.
• Assist in human resource functions such as completion of hiring documents, tracking and filing of hiring forms, etc.

---

What you bring to the team

Mandatory:

• Typing and keyboarding skills to ministry/local standards (You will be tested during the interview assessment phase)

Planning and Organizational Skills:

• You have the ability to effectively manage a demanding workload with multiple priorities
• You are able to use effective time management skills to ensure deadlines are met
• You have the ability to effectively plan, monitor and track multiple deadlines and processes (e.g. new staff requirements; critical deadlines; recurring meetings; licence renewals, etc.)

Communication Skills:

• You are able to convey information, respond to inquiries, resolve complaints and issues using tact and diplomacy with clients, the general public and staff
• You have the ability to create and/or proofread critical correspondence in relation to hiring, issue management, finances, etc.

Judgement and Analytical skills:

• You are able to determine nature and urgency of matters, inquiries and processes and prioritize, action or refer accordingly
• You have the ability to interpret and apply relevant, policies, procedures, directives, guidelines, regulations and/or statutes (eg. Crown Forest Sustainability and Fish and Wildlife Conservation acts, Public Lands Act)
• You are able to identify and resolve discrepancies in reports and financial data
• You are able to maintain a high level of confidentiality

Office Administration Experience:

• You have demonstrated experience with office administrative duties such as human resources, purchasing, revenue collection procedures, assets management, tracking correspondence/projects, arranging meetings/travel, maintaining supplies and office equipment manual and automated filing
• You are proficient with computers and software programs such as word-processing, database, electronic mail, internet, spreadsheet and financial and revenue applications to format and prepare correspondence and reports, input and retrieve data and maintain computerized records

---

Additional information:

Note:

• E-NR-156487/20

---

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.