I&IT Senior Business Analyst

---

The Ministry of Government and Consumer manages and operates the enterprise digital system, Transfer Payment Ontario, to support effective transfer payment administration for the Government of Ontario.

If you are a client-centric, solutions-oriented business analyst with a proven track record of delivering effective results, consider joining our progressive and innovative team. We are looking for enthusiastic, committed, and team-oriented professionals to deliver on government priorities, including Transfer Payment Consolidation.

---

About the job

As an I&IT Senior Business Analyst, you will:

• lead a comprehensive range of I&IT business analysis services for ministry clients, including business process transformation and solutioning
• lead, facilitate and manage stakeholder and client relationships to design solutions and meet business and enterprise needs
• promote the application of I&IT as solutions to business problems within the ministry
• prepare and advise on business analysis policies, processes, best practices and standards to promote a consistent business analysis practice within the ministry and across the Ontario Public Service (OPS)
• undertake comprehensive business needs assessments and analysis of complex business requirements
• participate on cross-organizational projects and committees to provide expertise and hands-on business analysis integration and risk assessment
• closely work with application developers to translate business requirements into technical language and validate requirements once developed
• apply re-engineering concepts to promote business improvements through alternative, cost-effective service delivery approaches

---

What you bring to the team

Technical Expertise:

You have knowledge of and experience in/with:
• industry trends in user experience design, integrated systems, solutions and infrastructure such as mainframe, web-based platforms, desktop technologies, networking, and security
• business analysis processes, tools, technology, methodologies, and modelling expertise
• policies, directives, guidelines, and procedures related to service delivery processes, enterprise business architecture, and current trends and technologies related to business-driven IT solutions
• knowledge of software development life cycle, software design, development and integration, database concepts, user interface design principles, change management, quality assurance, risk management, disaster recovery planning, and business continuity planning
• Siebel technology stack, including Siebel application architecture, process design, and configuration

Analytical and Problem-Solving Skills:

You can:
• assess clients' business requirements and identify best technology solutions from among alternatives to help ensure clients' expectations are satisfied in a cost- effective manner
• identify, research, develop and assess information architecture and data management options, policies, standards and methods for the purpose of making business recommendations
• evaluate directions, trends, standards and policies in a complex and evolving environment using multiple sources of guidance

Communication Skills:

You can:
• communicate, present, facilitate, and lead client dialogues to reach agreement on technological requirements to meet established business (functional) needs, and design solution frameworks
• provide advice, lead workshops, develop and make presentations to clients and senior management
• establish successful working relationships with management, staff and clients
• participate on committees and contribute to project status meetings
• negotiate Service Level Agreements (SLAs) and resolve procurement problems with vendors and suppliers

Project Management and Procurement Experience:

You can:
• participate in and lead business I&IT initiatives
• determine the requirements/specifications of request for proposals (RFPs) and participate in their evaluation
• understand business needs, identify partnership opportunities, match technology solutions to business requirements, and provide advice on I&IT application

---

Additional information:

Note:

• T-MG-159479/21(2) - The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures, including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.

---

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.