HR Business Solutions Specialist

---

Attention:

Flex your business and technical skills on the support to mission-critical systems and solutions that enable the delivery of enterprise human resources programs and services. If you are an integrator with exemplary communication skills and demonstrated ability of how to translate HR needs into user-friendly systems and applications; join a team that is dedicated to client operations.

About Us:
The HR Program Management Branch offers advice on strategic, innovative program and business solutions planning, development, measurement and evaluation to help HR specialists deliver services to managers and employees across the Ontario public service. The branch integrates policy and bargaining priorities with program delivery through change management and communication strategies and initiatives. The branch manages enterprise-wide employment and order-in-council security programs; employment transition advice and management; and promotion, outreach and coordination of student employment programming. The branch is also responsible for continuously strengthening the professional capacity of HR practitioners through human capital planning and a range of strategic programs and initiatives that build a competent and effective HR practice for the public service.

---

About the job

As a key player for business analysis, solutions development, process re-engineering, and business intelligence, you will:

• Provide advice to management and senior management on business improvement, systems and solutions projects, and business intelligence initiatives;

• Bring together stakeholders and lead concurrent projects to effectively deliver client-focused solutions;

• Develop and maintain effective relationships with HR and IT partners, stakeholders and clients to integrate fiscal, policy, collective bargaining, program planning and information systems needs with solutions; and

• Design, develop and maintain decision-making tools to report on HR service delivery effectiveness based on best-in-class data intelligence practices.

---

What you bring to the team

Communication, Interpersonal, Training and Relationship Management Skills:

• You have exceptional writing and presentation skills with a demonstrated ability to prepare and present briefing notes, technical documents, training, presentations and other materials for targeted audiences, including senior management.
• You have proven interpersonal skills and ability to establish and maintain productive relationships with colleagues, clients, partners and stakeholders.
• You display mature political acuity to deal with sensitive situations and interact with senior management.

Business Analysis, Measurement and Project Management Skills:

• You have demonstrated proficiency in business lifecycle management, process methodology and reengineering methods to plan and implement solutions that best enable policy, collective agreement or program changes.
• You are an expert at mapping business requirements to identify, assess and recommend improvements to business processes and systems.
• You have expertise in performance measurement theory and methods.
• You have expert knowledge and demonstrated skill in project management to oversee and coordinate multiple, complex projects to deliver results on time.

Leadership and Team-Building Skills:

• You have demonstrated leadership skills to work with minimal supervision, lead effective project teams, and mentor and coach colleagues.
• You can work collaboratively and identify opportunities and solutions for building the team's capacity to excel.

Information Technology Expertise:

• You understand information management and technology capabilities to translate business needs into solutions.
• You are proficient in the Microsoft Office suite, PeopleSoft, Cognos or similar software to analyze statistics, and create technical documentation, communication materials, reports and training packages.
• You can collaborate regularly with IT specialists to exchange information, discuss business requirements and resolve systems challenges with business solutions.

---

Additional information:

Note:

• The results of this competition may be used to fill future vacancies.
  
  The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.

---

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.