Are you a skilled leader interested in the challenge of working with a diverse workforce, leading correctional professionals in the field of community corrections who work with offenders to reduce recidivism? Do you want to make a difference in the lives of Ontarians and contribute to enhanced community safety through effective and productive partnerships with justice and community partners?
Consider the opportunity to join the Northern regional management team, as an Area Manager for Probation and Parole in a designated locale.
The successful candidate will have demonstrated leadership skills, ability to collaborate, coaching skills, an understanding of correctional services in relation to the delivery of community services and programs to adult offenders, in addition to exceptional interpersonal, administrative and problem-solving skills. Excellent written and oral communication skills are an asset.
About the job
Your role as an Area Manager will include:
• Support correctional services and the Region, working in a diverse environment, where you will be responsible for the day-to-day operational and financial management of probation and parole services
• Directly supervise staff by providing technical guidance, support, coaching, mentoring and expertise
• Provide leadership in the implementation of policies, initiatives and operational plans for safe, secure, efficient and accountable delivery of programs and services
• Determine work priorities and approve and recommend training assignments
• Implement and oversee service delivery and the case management review processes and initiatives
• Monitor compliance with Ministry safety and security policies and standards
• Build and maintain relationships with community and justice sector partners
• Manage contentious issues and employee relations matters
Leadership in the OPSThe Ontario Public Service (OPS) Leadership Behaviours defines what it means to be a leader through the following expected behaviours and attributes:
• You are committed to the responsibilities of being a leader by demonstrating authenticity, accountability and courage.
• You are innovative by embracing positive disruption, maintaining a future mindset and leading with a common purpose.
• You are collaborative by driving people-centered outcomes, being inclusive and helping staff and colleagues grow, every day.
Visit the
Leadership Talent Officeon Yammer to learn more about the OPS Leadership Model and to view the application preparation guide for management competitions.
What you bring to the team
Leadership Skills
• You have effective management, change management and leadership skills to manage human resources and provide team leadership to staff in a diverse environment
• You have the ability to supervise, motivate, develop, coach and mentor staff
• You have a strong commitment to human rights
• You are able to promote and model ethical and professional behaviours
• You are able to effectively conduct performance management and hold staff accountable for work and performance
• You can lead and manage a team(s) in the delivery of a program or service operation, strategic planning and evaluation processes.
• You have experience identifying, analyzing and managing labour relations issues
Organizational and Planning Skills
• You are able to plan, organize, develop and coordinate strategic directions for the ministry's community programs
• You are able to implement business and operational plans
• You have demonstrated flexibility, time management and administrative skills
Communication and Interpersonal Skills
• You have proven oral and written communication skills
• You have proven negotiation, interpersonal and conflict resolution skills
• You have demonstrated flexibility, integrity, tact and discretion
• You are able to effectively partner with stakeholders, and understand the diverse and unique needs of community partners
Technical Knowledge
• You have knowledge of issues related to offenders to provide managerial leadership to staff responsible for effective service delivery
• You have the ability to provide expertise and advice to staff and stakeholders regarding the interpretation of legislation and policy and their application to complex or contentious cases (e.g. enforcement, mental health, special needs funding and high profile offenders), and the provision of programs and services for adults and young offenders
• You have demonstrated knowledge of financial planning and management to plan, develop, administer and monitor operating budgets and financial resources
• You are proficient with computers and technology, including video technology, for communications with staff and Regional/Corporate offices, and to produce reports and other documentation as required
Diversity, Inclusion, Accessibility and Anti-Racism
The OPS is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.
The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process. Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advancing racial equity, diversity and inclusion.