Are you an accomplished digital professional who understands the user experience and user journey, and can help optimize pages owned by the Ministry of Government & Consumer Services (MGCS) on Ontario.ca?
If yes, then we need your expertise to implement the online brand marketing strategy for all MGCS web properties and partner web properties, across Ontario.
About the job
You will:
• assist in the development of strategic online content, customer experience, user journeys, plain language and branch reporting based on the latest digital developments
• research and analyze best practices, develop and recommend short to long-term tactics for improvement of MGCS web properties
• work across units and support collaboration and integration between all parties involved in the content creation process
• develop effective content to support corporate business objectives for all MGCS online web properties
• coordinate the business activities by leading the day-to-day work of team members, internal ServiceOntario partners and agencies
What you bring to the team
Technical Expertise
• you are able to communicate complex ideas into content that is simple to understand for web users
• you have advanced knowledge of digital strategies
• you have basic HTML coding skills
• you have an understanding the approval's process used in communications branches in the Ontario Government, , or similar institutions
• you have an understanding and knowledge of the digital trends/research that supports MGCS's objectives
• you have advanced knowledge of standard Microsoft Office suite, web reporting tools and software
Project Management and Organizational Skills
• you have project management, strategic planning, and coordination skills and experience successfully developing online content
• you have organizational and problem-solving skills to establish work priorities and apply problem-solving techniques in issue resolution
Communication and Relationship Management Skills:
• you have oral and written communication and presentation skills
• you have relationship management skills to manage contract relationships, develop and foster effective partnerships
• you have interpersonal and team building skills to lead and work in a highly team-oriented environment
Research and Analytical Skills
• you have analytical skills to measure and evaluate the effectiveness of programs and brand equity research
OPS Commitment to diversity, inclusion, accessibility, and anti- racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.