Come and join our dynamic team of Information Technology (IT) professionals, where you will provide project leadership, advanced testing and quality assurance (QA) advice, performance verification and certification, and supporting the Justice Sector and its clients.
About the Ontario Public Service (OPS)The OPS is one of the largest employers in the province, employing more than 60,000 people. Every day we are modernizing government operations and improving public services. We have a wide range of meaningful and rewarding career opportunities in communities across Ontario. We welcome new ideas and new people, encourage learning and development, and reward achievement. No matter the position, we live the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency, and responsiveness.
About Justice Technology Services (JTS) JTS is responsible for IT services and support to the Justice Enterprises - Ministry of the Attorney General, Ministry of the Solicitor General and their external Justice partners - that enables transformation into a modern, effective, and efficient justice system.
About the job
In this role, you will:
• plan, co-ordinate, and report on technical aspects of testing/QA projects to ensure that applications satisfy corporate directions, I&IT standards, and client/user needs
• contribute advanced testing/QA advice and expertise such as providing technical input to I&IT committees, management planning, evaluation, and budgeting
• provide ongoing client service and co-ordination regarding testing/QA
• participate in/helping clients/users manage change resulting from testing/QA decisions such as explaining, leading, and/or developing and delivering technical education programs for clients and work teams
• perform related administrative activities such as participating in selecting and negotiating with vendors to develop contracts and Service Level Agreements; managing assigned vendors' performance, alerting management to defaults, providing work status reports, monitor costs, and others
• perform other duties as assigned
What you bring to the team
Quality Assurance Testing Skills/Experience
You have:
• experience in test management (Test Plan, Test Scenarios, Test Cases, and Test Execution) defect management (Defect Life Cycle and Triage) and Test Execution Reporting
• knowledge of software design and development methods, and general technical and functional use of application being tested
• understanding of the use of the application being tested, and the test tools
• demonstrated experience testing and implementing web and portal-based applications systems including COTS and SaaS
• ability to acquire and apply sound knowledge of clients QA needs and business environment, to define scope of work
• proven experience working as a tester in both waterfall and agile methodology projects such as working as a member of an agile delivery team
Technical Knowledge
• You have knowledge of QA Testing Methodology such as testing tools, processes and standards, and types of testing: Functional, Integration, System, Regression, User Acceptance, Migration/Conversion.
• You have an understanding of technology platforms: operating systems, database technologies, application development languages, client desktops, mobile, middleware, Web Services, and Service Oriented Architecture.
• You have knowledge of industry best practices and testing tools such as Azure DevOps, Atlassian JIRA/Confluence and SOAP UI.
• You have knowledge and understanding of CRM products such as Salesforce and Dynamics 365
Analytical, Problem-Solving and Collaboration Skills
• You have reasoning, planning, analyzing, and assessing skills for using testing processes to meet defined QA standards.
• You possess conceptual skills to see the big picture and assist in integrating QA/testing processes and standards.
• You have the ability to review and analyze client business requirements and other relevant documents for system changes and updates.
• You can collaborate with teams to identify and address testing/QA problems.
• You can develop and encourage team work, good morale, and high performance.
Communication (oral and written) Skills
• You have demonstrated written skills to document Testing artifacts (Test Cases, Scenarios, and others).
• You can write, explain, and present test related findings in a clear, well-defined, and unambiguous manner.
• You can establish effective working relationships and provide instruction for less experienced team members.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.