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About the job
Temporary Opportunity for up to 12 months
Salary Grade: 214 From: $92,822.46
Job Summary:
Provide business analysis expertise for a range of medium to large scale ITC and WSIB projects in the field of Robotic Process Automation (Blue Prism, UI Path, Microsoft Power Automate or other RPA platforms) and Enterprise Content Management (Open Text, MS SharePoint, Kofax or other platforms). Inform organizational strategic direction and initiatives by providing business analysis expertise for business transformation, re-engineering and business improvement initiatives in the context hyper/ intelligent automation, process/workflow design, and process / workflow maps. Build and maintain internal and external stakeholder relationships.
Major Duties & Responsibilities:
I. Lead and conduct business analysis, business process modelling, redesign and systems consulting services related to IT systems development and application maintenance and support by:
• Leading complex enterprise wide business and data analysis in order to provide ongoing evaluation of business, informed planning and decision making while engaging with external partners such as Gartner.
• Facilitating and leading in-depth workshops to elicit, review and confirm business requirements, business process reengineering, data and workflows, business models, business rules and user interface design.
• Translating client business requirements into functional and information documentation, identifying alternative business design options and solutions; ensuring that the solution(s) satisfy all business requirements.
• Preparing and presenting project proposals, including financial analysis, cost estimates, terms of reference and cost/benefit studies for each option.
• Deploying business analysis techniques to identify relationships and patterns hidden in business process that might reveal areas of improvement within Enterprise, opportunities for targeting program services and process improvements.
• Partnering with management on project and technology initiation in order to promote acceptance that will ultimately improve efficiency and performance of the WSIB.
II. Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow while contributing to the evolution of the ITC and client program areas by:
• Identifying and establishing scope and parameters of business analysis in order to define outcome criteria and measure-taking actions, develop and document business rules for conceptual designs and communicate conceptual business models and communicate to developers.
• Partnering with Solutions Architects and Enterprise Architects to provide advice and recommendations for the design, development and implementation of new, enhanced or customized systems, processes and applications so as to provide recommendations and options to Senior and Executive management.
• Partnering with the Project Manager(s) in the development of business cases, assist the project team through business case objectives, i.e. process change, requirements definition, problem definition, benefit realization, design principles, etc.; lead collection of business case relevant information provided via stakeholder interviews.
• Supporting and building consensus with all levels of management in defining business and operational goals by bringing clarity to unit strategies, understanding current process issues; conducting feasibility and business case analyses and making recommendations on business process improvements that may impact the business.
• Synthesizing and developing information synopsis from various internal and external clients into discussion and issue papers and/or briefing notes.
III. Lead workshops with project teams to explain and gain consensus on business analysis tools and techniques to be used on projects as well as conduct research related to the use of new and innovative technologies, tools and methods to optimize IT systems and services.
IV. Provide project planning input, leadership and functional expertise for the development, testing and implementation of business systems; deploy and oversee assigned project resources; provide technical expertise, guidance and solutions; solve project issues; provide recommendations to management; identify potential implementation issues and make recommendations to fully address all implementation issues.
V. Provide business analysis guidance and consultation to:
• Project Managers as it relates to understanding business analysis artifacts required for each phase of the project lifecycle and estimates for the same.
• Business Analysts to ensure continuous improvement and compliance with established methodology and best practices.
VI. Develop specifications and participate in formal procurement, including evaluating bids and participating in selection as a subject matter expert.
VII. Perform other duties as assigned or required.
What you bring to the team
REQUIREMENTS AND QUALIFICATIONS:
Education:
• University completion at undergraduate level in computer science, information technology, business administration, commerce, science or social science.
Experience:
• Seven years prior experience in business analysis, business process re-engineering and remodelling, and business transformation initiatives.
Additional Information:
As a precondition of employment, the WSIB will require a prospective candidate to undergo a criminal records name check prior to or at any time following hire.
To apply for this position, please submit your application by the closing date noted above.
We appreciate the interest of all candidates. Due to the volumes of applications we receive, we are only able to contact candidates that are selected to move forward in the recruitment process. The WSIB is an equal opportunity employer.
The WSIB is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you are an individual with a disability and you need accommodation in order to apply for this position, please contact talentacquisitioncentre@wsib.on.ca. If you are invited to participate in the assessment process, please provide your accommodation needs at that time. Please be advised that you may be required to provide medical documentation to the WSIB's Corporate Health Department so that appropriate accommodation can be provided to you throughout the recruitment process.
Employees of the WSIB have important ethical responsibilities, including the obligation to place the public interest above personal interests. Job applicants are therefore required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. These may include: political activity, directorship or other outside employment and certain personal relationships (e.g. with existing WSIB employees, clients and/or stakeholders). Please contact TAC if you have any questions about conflict of interest obligations and/ or how to make a disclosure.
Privacy Statement
Personal information will be collected from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997 and will be used by the Talent Acquisition Centre and WSIB hiring parties to assess/validate your qualifications and/or determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, contact the WSIB Privacy Office, 200 Front Street West, Toronto, ON, M5V 3J1 or 416-344-5323 or 1-800-387-0750 extension 5323. Be advised that information related to application status will not be provided.