PROGRAM CONSULTANT

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Do you have a solid background in program management and continuous improvement methodologies to support the transformation of employment services? Do you have proven communication, consultation and analytical skills? If so, then bring your skills and knowledge to the Employment Services Transformation Secretariat and the Program Delivery Support Branch to develop and implement operational policies related to the integration and transformation of employment services.

In this new exciting role, you will provide leadership and work as key member of a diverse team to transform Employment Ontario to ensure job seekers and businesses are provided with the best possible employment services.

About Us
The Ministry of Labour, Training and Skills Development's Employment and Training Division (ETD) contributes to a prosperous and stable economy by supporting the delivery of integrated employment and training programs and services through Employment Ontario.

The Employment Ontario network is designed to assist everyone including individuals seeking skills upgrades or employment, and employers and businesses looking to develop their workforce and support their current and prospective employees.

The division's Program Delivery Support Branch (PDSB) leads the implementation and continuous improvement of employment and training programs by providing division-wide strategies, program stewardship, tools and guidance.

Employment Services Transformation (EST) is key to realizing the province's vision for integrated delivery of employment services, where clients have efficient, effective and streamlined access to supports. The goal of EST is to move the system towards one that is easy to use, locally relevant, and result in better outcomes for workers, employers and communities. Jobseekers will be provided with a clear path to employment, while also supporting employers in finding the right workers with the right skills. Employment services will also be delivered in a way that better meets the needs of the local economy.

The Employment Services Transformation Secretariat provides leadership for the integrated planning and implementation of this high profile initiative, ensuring there is strategic direction, alignment, collaboration, and coordination for inter-dependent components of the project across the Ministry and with partner ministries, stakeholders, and service delivery providers. As the lead accountable for the successful implementation of the Transformation initiative, the Secretariat is responsible for effective governance, stakeholder engagement, transition planning, communications and change management. The Secretariat drives project deliverable completion, builds capacity within the ministry to assume its commissioning and system stewardship role, while ensuring mitigation strategies are in place to address operational delivery and stakeholder risks.

At the Employment Services Transformation Secretariat and PDSB, we offer the opportunity to work in a dynamic environment which embraces the diversity of our staff as a strength that is critical to our success. As such, we work together to actively and purposefully address any forms of systemic discrimination and bias. We are focused on working collaboratively with key partners to identify innovative and inclusive approaches, deliver on ministry priorities, and meet the employment and training needs of Ontarians.

If you are looking to work with a collaborative team environment of dedicated professionals to support key government priorities, please join us at the Ministry of Labour, Training and Skills Development, Employment and Training Division.

PLEASE NOTE: Depending on the successful candidate the position can work from any of the posted addresses.

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About the job

As a Program Consultant, you will:

• Provide project leadership in the implementation of employment and training programs and services
• Provide recommendations on the delivery of programs and services provincially, within the context of socio-economic realities and government priorities
• Act as a key integrator between different branches within the division and ministry to facilitate the resolution of program related matters and emerging and contentious issues and concerns

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What you bring to the team

Communication, Consultation and Presentation Skills

• You demonstrate oral and written communication skills to communicate in a respectful manner, consider diverse perspectives, and develop and maintain open communication and consultative processes with partners, and develop briefings, reports, resource materials and presentations using standard computer applications.
• You have consultation, advisory and collaboration skills to enable you to build partnerships with stakeholders, provide technical guidance/advice and recommendations, and engage in information exchange.
• You demonstrate political acuity in sensitive situations/scenarios.

Project Management Skills

• You have project management experience and can apply related methodologies and processes to plan, lead and coordinate projects.

Analytical and Problem-Solving Skills

• You use your analytical and problem-solving skills to assess program delivery effectiveness, and recommend strategies, measures and/or tools to resolve identified gaps.
• You can identify critical issues, opportunities to maximize effectiveness and develop recommendations.
• You have the ability to arrive at solutions among multiple stakeholders with competing priorities.

Technical Knowledge

• You have knowledge of program data analysis, program performance assessment techniques and policy development processes to monitor and support program service delivery.
• You know how to develop and apply methodologies, techniques and business processes to ensure quality program service delivery.
• You can interpret, understand and apply provincial and federal legislation and regulations to provide advice and guidance.

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Additional information:

Note:

• Less qualified applicants may be considered on an underfill basis.
• C-LB-175543/22(9)
  
  The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
  
  Effective October 1, 2021, the OPS COVID-19 Safe Workplace Directive requires all Ontario Public Service employees to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.
  
  Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated' under the Directive and will be required to attend a vaccine education program and undergo regular rapid antigen testing. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program but must undergo regular rapid antigen testing.

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.