Program Advisor, Licensing and Compliance

---

We envision an Ontario where all children and youth have the best opportunity to succeed and reach their full potential.

The Ministry of Children, Community and Social Services, Service Delivery Division is seeking individuals to work with residential program operators and foster care agencies to support better outcomes for children and youth.

---

About the job

In this role you will:
• conduct inspections and licensing of children's residential programs and foster care agencies under the Child, Youth and Family Services Act, 2017 (CYFSA), in accordance with legislative standards
• identify licensing issues, address immediate health and safety concerns, and recommend corrective action where required
• establish and maintain effective relationships with stakeholders
• provide effective advisory and customer service to licensed and potential providers of licensed services
• provide community consultations

---

What you bring to the team

MANDATORY:

• You are able to travel within the service area to conduct site visits

Communications, Interpersonal & Presentation Skills:

• You have effective oral communication and written skills to present licensing inspection findings and to provide information to internal and external partners
• You can write clear reports on licensing reviews
• You have excellent interpersonal skills and can conduct interviews with children, youth and adults

Knowledge:

• You have knowledge of the principles/practices of child and youth development
• You have knowledge of programming requirements in children's group residential and foster care settings
• You are able to interpret and apply relevant legislation, including the Child, Youth and Family Services Act (CYFSA) and fire and health regulations

Analytical & Problem Solving Skills:

• You have analytical and problem solving skills to assess compliance and formulate recommendations
• You can inspect operations for eligibility and licensing requirements
• You can assess compliance and effectiveness of programs
• You can explore, assess complaints to formulated conclusions and recommendations

Computer Skills

• You are proficient with computers including word processing and spreadsheet software, on-line systems and databases to prepare licensing information, correspondence and reports

OPS commitment to diversity, inclusion, accessibility, and anti- racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit theOPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

---

Additional information:

Note:

• The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Development Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• W-SS-183103/22(2)

---

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.