Do you have a passion for both code, and public service? Are you interested in using your creativity, consulting, and development skills, to work with a team of solutions professionals and clients, who are transforming the way citizens and businesses connect with their government?
If so, consider this opportunity with the Government Services Integration Cluster's Digital Enterprise Engagement Practice, where you will be central to bringing ideas and designs to life, through your code.
PLEASE NOTE: This job ad may be used to fill future temporary or permanent vacancies.
How we support diversity, inclusion and accessibility
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
About the job
In this role, you will:
• provide group leadership in the technical design, development, implementation and support of complex technical solutions and applications including Amazon Web Services, Amazon Connect, and back-end integration using web services, and APIs
• provide leadership in completing research activities to establish technology direction, strategy and standards
• develop technology performance standards, evaluate or develop new utility routines and provide practical technological input to innovative applications design and development approaches
• recommend technical system development solutions which meet client needs and promote overall Cluster IT strategies and objectives
• act as a resource in the resolution of technical problems
What you bring to the team
I&IT Technical Experience:
You have:
• development experience with Amazon Web Services, Amazon Connect, and/or other cloud contact centre technologies
• knowledge of emerging internet technologies, to lead the identification and evaluation of information technology options for clients, particularly in the contact centre context such as Chat, and Chatbot, Virtual Agent, and IVR
• knowledge of systems design, configuration, integration and development, IT security, programming concepts, languages and related methods, techniques, practices and standards such as JAVA, J2EE, HTML/DHTML, Angular, XML/XSL, DB2, Oracle, Websphere Suite including Application Server, Websphere Portal Server, WebSphere Process Management, WebSphere JRules, Microsoft IIS
• development experience using emerging technologies such as Web Services, Portal, JSR 168/286, Web 2.0, Electronic Forms, Content Management, e-commerce, mobile development, AODA
• knowledge of database design and management systems such as Microsoft SQL and Oracle, and application database administration
• experience developing or modifying systems, as well as evaluating and recommending acquisition of applications, hardware/software and information technology services
• experience with operating systems, custom application development software, packaged applications, and networks
Analytical and Problem-Solving Skills:
You can:
• evaluate and assess client information and system needs
• define information technology and business requirements
• recommend and develop information technology solutions which are cost-effective and support the improvement of client program and service delivery
• identify, design, develop, test, and implement system solutions
• acquire and apply knowledge of GSIC standards, administrative policies and directives to ensure compliance of recommendations on acquisition of technology and services and the negotiation of contracts
• acquire and apply knowledge of client business, processes and requirements to recommend systems development solutions
Communication and Interpersonal Skills:
You have:
• consultation, interpersonal and team work skills to discuss client requirements, lead discussions of system development options and technical process and to work effectively with colleagues and clients
• the ability to clearly explain alternate system development solutions to clients with limited technical knowledge
• written communication skills to prepare business cases, Request for Proposals, contracts, and various project reports
Leadership and Project Management Skills:
• you can provide technical leadership to project staff and external stakeholders
• you have knowledge of project planning methodology to coordinate the development of technical project plans and control project process