Business Analyst

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The Alcohol and Gaming Commission of Ontario (AGCO) is a regulatory agency that reports to the Ministry of the Attorney General. The AGCO is responsible for regulating the alcohol, gaming, horse racing, and private cannabis retail sectors in Ontario, in accordance with the principles of honesty and integrity, and in the public interest.

The I&IT division of the AGCO has an exciting opportunity within the Business Optimization and Insights (BOI) team for a Business Analyst. Reporting to the Manager, Digital Product Planning, you will conduct business and process analysis and develop requirement definitions and solution options for AGCO projects led or supported by BOI. You will work closely with business and project leader(s), external vendors, business users, product team members (developers, testers, and trainers) and other BOI team members in the development and implementation of business process and requirements for system changes and improvements.

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About the job

In this role, the successful candidate will:

• Analyze and clearly document business requirements for projects related to process optimization initiatives and changes requested for AGCO's digital enterprise solutions.
  
• Elicit business requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
  
• Analyze and critically evaluate information gathered from multiple sources, reconcile conflicts and converts high-level information into details to determine alternate solutions.
  
• Model and document current and future state business processes in sufficient detail to inform analysis and support implementation, using standard modeling notation.
  
• Deliver informative, well-organized presentations, and sensitive/difficult information tactfully
  
• Provide suggestions or assist in developing and enhancing the process of collecting and defining requirements in support of project governance.
  
• Identify and develop solutions to issues where the business requirements/processes and software capabilities are misaligned.
  
• Collaborate with developers and subject matter experts (SMEs) to conduct technical feasibility , where required, and analyze tradeoffs between usability, wants and actual needs.
  
• Assist business areas in preparing and submitting change requests for digital products (such as iAGCO)Support the review, prioritization, sizing of change requests and configuration of iAGCO and other enterprise solutions.
  
• Lead or support the collection and validation of metadata for iAGCO and other enterprise solutions.
  
• Support the development, testing, and training teams in providing knowledge and clarity on requirements and user impacts.

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What you bring to the team

The ideal candidate will have:

• Professional education in IT, Economics or Engineering field accompanied with 3+ years of relevant experience.
  
• Expert knowledge of standard BABOK methodologies.
  
• Superior analytical skills with experience in reengineering business processes.
  
• Very good understanding of Software Development Life Cycle (SDLC)
  
• Experience with determining cause and effect relationships.
  
• Experience with Business Process Modeling Notation (BPMN) is an asset
  
• Expert knowledge of Visio, Project, Excel, PowerPoint and Outlook
  
• Experience with remote/virtual collaboration and facilitation
  
• Excellent communication and workshop facilitation skills working with stakeholders across various areas in the organization
  
• Practical knowledge of Agile methodologies is an asset

The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.

The AGCO has a mandatory COVID-19 vaccination policy that requires all staff, including prospective new employees, be fully vaccinated by a Health Canada approved COVID-19 vaccine. Individuals with valid medical or other human rights-based exemptions will be considered for appropriate accommodation within the policy.

The AGCO is an inclusive and equal opportunity employer.

The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario's Human Rights Code.

Disability related accommodation during the recruitment process is available upon request.

To apply to this vacancy please submit your application online at our Careers Webpage located at https://www.agco.ca/careers by October 10, 2022.

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Additional information:

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

If you have any questions about how your information is collected, used, shared or saved, please contact us.