Are you passionate about and have experience leading large scale transformations that improves government while helping end users? Do you consider yourself a relationship expert who seeks to build empathy and understand needs while being able to negotiate and drive cross-functional teams to efficient and collaborative outcomes? Are you a continuous improvement, data and business analytics geek, tirelessly ensuring that you build in and seek to improve continuous improvement processes (including LEAN) into any new program, service or business process you create? Are you a procurement and contract management guru who wants to ensure better outcomes? If you are results driven and innovative, then this may be the position you're looking for!
The Service Management and Oversight Branch in Ministry of Solicitor General has a mandate around contract management, demand analytics and optimization. We need your help to co-create strategy and implement our new mandate in partnership with our internal and external partners and end-users.
As a Portfolio Lead, you will provide business and financial analysis, project management and relationship management expertise to lead the planning, design and implementation of multiple complex initiatives and multi-disciplinary teams to move towards an efficient, effective, transparent and accountable contracts systems within Corrections.
OPEN HOUSE: A voluntary information session will be conducted on Friday April 28 11:15 am -12:00 pm EST to share information about the Portfolio Lead position within the Ministry of the Solicitor General, Service Management and Oversight Branch and to learn more about the Ontario Public Service, the Ministry and the Branch. This is voluntary and will not impact the screening process. If you are interested, please
register for the information session
How we support diversity, inclusion and accessibility
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
About the job
In this role, you will:
• Lead and provide expertise in support of the successful implementation of business initiatives that improve outcomes for the OPS and Ontarians. Build the tools and train teams to embrace new ways of working.
• Motivate, mentor and provide project management leaderships to team members including determining work priorities and coordinating work related to:
o Large-scale, concurrent projects with multi-disciplinary teams
o Research and analysis to recommend new opportunities, tools, resources, methodologies and strategies to improve contract management and goods and service delivery;
o Application of change management methods and strategy
• Develop and maintain strong collaborative relationships with other divisions, business owners, partners and end-users to co-create, deliver and monitor continuous improvements on business changes.
• Be a change agent that helps to instil a culture of accountability, transparency, continuous improvement, and evidence-based decision making around contract management.
What you bring to the team
Leadership and Project Management Skills:
• You are an expert in project management methodologies, using traditional and agile methods, to lead, coordinate and drive from start to finish multiple large, complex concurrent projects and program development/improvement initiatives
• You motivate, mentor and provide project management leadership to team members including determining work priorities and coordinating work activities related to large-scale concurrent projects with multi-disciplinary teams, recommend and implement new opportunities, tools, resources, methodologies and strategies to improve contract management
• You can quickly and easily develop project artefacts and planning documents, including deliverables, timelines, dependencies, risk and communications in Project Charters, roadmaps, product backlogs and user stories
• You are able to monitor and control risks, issues and changes and get buy-in and agreement to resolve conflicts
Communication and Relationship Management Skills:
• You have strong consultation and relationship management skills to develop and maintain relationships with clients, stakeholders, partners, service providers and end-users
• You use your relationship management skills to build understanding and empathy with partners in order to understand their business needs and co-create new processes, procedures and business tools
• You have effective negotiation and interpersonal skills to lead and participate in multi-disciplinary committees or working groups
• You have a demonstrated ability to gain support for cross-ministry initiatives from multiple partners
• Your superb communication and change management skills allow you to develop and implement partner communication strategies and engagement plans that ensure effective, collaborative outcomes for business improvements while ensuring that tools are updated to reflect new processes and procedures
• Your excellent written and verbal communication skills ensure that your presentations and materials tell a clear story that address audience need while focusing on ensuring better business decisions. You effectively use word, data and visuals to strengthen your story.
• You are comfortable communicating with senior ministry official, partners and end-users to provide advice, briefings and exchange information
• You are experienced in drafting concise presentation decks, briefing notes, option notes and reports
Business Knowledge:
• You are a change management expert, with experience applying a range of theories and practices to lead and provide expertise to develop, design and implement new lines of business and business improvements
• You consistently apply your knowledge of business process improvement and process re-engineering to create new or improve existing business processes and tools
• You have knowledge of and experience applying continuous improvement theories, including LEAN and other best practices to improve business processes, projects and initiatives
• You can identify and work with partners to resolve operational and performance issues
• You are experienced documenting business needs, outcomes and roles and responsibilities using different tools and are adept at developing business cases, cost-benefit analysis and risk management strategies
Technical Knowledge:
• You have knowledge of procurement principles, policies, legislation, directives, practices, related procedures, and contract management practices
• You are able to lead the negotiation of performance-based contracts including key performance indicators, contract management oversight on programs, projects and initiatives;
• You have knowledge in the development and monitoring of performance measures, benchmarking and risk management
• You have knowledge of financial policies and planning and management practices to develop, monitor, track and control budgets related to business improvement programs, projects and initiatives
• You have excellent research and quantitative, qualitative analytical skills to gather and analyze information to develop options and recommendations that support business improvement solutions
• You are comfortable working with and analysing quantitative and qualitative data to demonstrate program outcomes, compliance with contract management procedures, analyse process and continuous improvements.