Do you have exceptional technical skills to deliver events that vary in scope from public speakers to simulcasts from space to setting up lights for exhibits? Can you provide clients with exceptional customer service and deliver effective in-the-moment solutions with the equipment you have in front of you? If so, consider this exciting opportunity with the Ontario Science Centre.
How we support diversity, inclusion and accessibility
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
About the job
• Provide creative and effective technical services and support to a wide range of clients and events. Services include and not limited to audio-visual, lighting, staging, setting up exhibits, videography, etc.
• Provide a professional customer service experience to all clients and colleagues.
• Work independently or as part of a larger team.
Please note that these positions are irregularly scheduled for 0-40 hours per week with no guaranteed minimum. Hours are scheduled based on availability and Science Centre events. Work on weekends, holidays and evenings is also required, in accordance with Science Centre's 7 day a week operating hours and special events/after-hours schedule.
What you bring to the team
Technical and Audio-Visual Production Skills
You have:
• Extensive knowledge of the principles and generally accepted practices of staging and technical production for a variety of large and small scale events including board meetings, speaking engagements, live theatre, presentations, music events and etc.
• Knowledge of various types of video hardware and software. (ex. cameras, video switchers and etc). Ability to work with to record videos. Able to scout spaces and provide advice for filming locations, camera angles and video composition. During filming, manage the lighting and audio for the video.
• Knowledge of sound and lighting systems (both analogue and digital) to create the desired atmosphere for various events and exhibits
• Ability to utilize a range of equipment and technology in the delivery of audio-visual services across the organization
• Adaptable to support any aspect of production for an event in a museum setting
• Knowledge of related trades (carpentry, metal work, rigging).
• Knowledge and understanding of basic electrical and electronics.
• Knowledge and awareness of the Occupational Health and Safety Act, including other relevant rules, regulations and legislation pertaining to museum or theatre operations.
• Written and schematic drawing skills to document systems, cabling and equipment operating procedures.
Analytical and Problem Solving Skills
You have:
• Analytical skills to translate theoretical knowledge of sound, lighting and projection systems (both analogue and digital) and technical skills into practical application in the planning and execution of service delivery.
• Ability to integrate different technical equipment components together to produce an on-site, virtual or hybrid event
• Problem solving and critical thinking skills to resolve technical requests from clients in order to meet their needs
• Analytical and troubleshooting skills to execute and resolve technical or AV issues
Interpersonal and Customer Service Skills
You have:
• Superior customer service skills and extensive experience working with customers in a service environment.
• Excellent interpersonal skills and political acuity to effectively work with colleagues and clients in order to meet service delivery needs.
• Collaborative skills to suggest solutions and to make ad-hoc decisions by identifying optimum methods to use audio/visual equipment for quality presentations, while anticipating resolution of technical problems to avoid interruption of shows.
• Ability to comply with client service standards and policies in a unionized environment.
• Excellent oral communication skills to deal with staff and clients and provide technical information in layperson's terms, including advising on the use and capabilities of equipment.
• Excellent written communication skills to document processes, operating procedures, production cues and details.