Senior Processing Officer

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Do you want to be part of a vibrant and diverse processing team that contributes to a prosperous and stable economy by delivering Ontario's provincial nominee program? If so, then join the Ontario Immigrant Nominee Program in a role providing strong analytical and attention to detail skills to render decisions on the eligibility of immigration applications. Through our program, we assess the eligibility of highly skilled and educated foreign nationals that are seeking nomination for permanent residence.

Our branch offers an innovative and inclusive culture, exposure to an integrated perspective on policy and program delivery and ongoing opportunities for you to develop new skills.

At the OINP, we recognize that flexibility is vital. We take our work seriously and want to enjoy doing it! We embrace and celebrate differences. We have great respect for our strengths, perspectives, opinions, and lifestyles. We encourage team members to bring their whole selves to work. We have high expectations of each other, but even higher expectations of ourselves. We love engaging in new ideas that lead to better solutions. Challenging the status quo is encouraged. Collaborating will allow us to push forward. If this sounds like a good fit for you, come and join us!

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How we support diversity, inclusion and accessibility

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

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About the job

In this challenging role, you will:
• assess, determine or make final decisions on the eligibility of applicants nominee applications nomination in accordance with program objectives, established program criteria, guidelines and legislative regulations to determine eligibility under the OINP.
• communicate with applicants or their representatives on matters relating to their application.
• provide advice on program and procedural improvements that meet the changing needs of the provincial nominee program.
• build and foster relationships with a diverse range of stakeholders.
• collaborate with program staff in the identification and assessment of program risks and contentious issues and recommend options to mitigate impact.
• coach and mentor junior processing staff and provide advice and guidance in their assessment of applications, interpretation of eligibility criteria and communication with applicants.

Please note: This posting is for 3 unilingual positions and 1 bilingual position.

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What you bring to the team

Mandatory requirements

Bilingual Senior Processing Officer Only:
• You are proficient in oral and written French at the advanced level

Technical Knowledge:

• You have knowledge of the mandate, role and the application process of the Ontario Immigrant Nominee Program to render decisions on the eligibility of applicants for nomination for permanent residence status.
• You can interpret and apply legislation such as the Ontario Immigration Act, the Immigration and Refugee Protection Act (IRPA) and the Canada Ontario Agreement on Provincial Nominees to assess applications to determine program eligibility.

Analytical and Problem Solving Skills:

• identify, analyze and research emerging program issues to support the development of operational policy options and recommendations for program improvement.
• identify, gather and assess relevant information to support decision making.
• set priorities and manage a large volume of case files within defined timelines.

Communication Skills:

• provide information to ministry staff, applicants, their representatives and the public regarding the nomination process, program criteria and decisions.
• prepare case notes, correspondence, reports, briefing materials and other program-related documentation.

Interpersonal Skills:

• build relationships and foster partnerships with internal and external stakeholders to provide advice, share knowledge and collaborate on projects and working groups.
• coach and mentor junior staff to support their assessment of applications, interpretation of eligibility criteria and communications with applicants.

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Additional information:

Note:

• This ad is also available in French.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
• T-LB-199308/23(4)

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.