The Ministry of the Attorney General is seeking four Client Service Representatives. Are you a professional, self-motivated and detail oriented individual? Do you thrive in a fast-paced dynamic environment? If so, then we have an exciting opportunity for you to join our team.
How we support diversity, inclusion and accessibility
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
About the job
As a Client Services Representative working within a team, you will:
• provide clerical, cashier and counter services to ensure the efficient operation of a court office
• receive, process and issue court documents, ensuring accuracy and completeness
• respond to telephone and counter inquiries
• prepare deposits for revenue and trust accounts
• compose correspondence and maintain filing systems
What you bring to the team
Technical Knowledge and Office Administration Skills:
• You have demonstrated ability to perform administrative/clerical functions such as filing/records management, record keeping and mail handling.
• You have the ability to interpret and apply relevant acts, legislation, policies and procedures relevant to the court operations.
• You have knowledge of court practices and procedures to process and prepare court documents.
• You possess keyboarding skills.
• You have proficiency with word processing, spreadsheets, databases and electronic mail software applications.
Communication and Interpersonal Skills:
• You have communication skills to exchange information and write correspondence and reports.
• You have demonstrated customer service skills to deal tactfully and effectively with a variety of stakeholders.
Analytical and Organizational Skills:
• You have analytical skills to review legal documents against laws, rules and procedures to ensure accuracy and completeness.
• You have mathematical skills to perform basic calculations and cash handling skills.
• You have the ability to identify and resolve discrepancies.
• You have demonstrated organizational skills.
• You have proven ability to work independently or as part of a team in a high-volume environment with strict deadlines.