The Ministry of the Solicitor General, Ontario Provincial Police, and the Commander of Career Development Bureau are seeking a qualified individual to join our Unit. In this exciting, rewarding and challenging opportunity, you will provide programming, systems analysis, technical leadership and support along with advice and recommendations which utilize complex technology for improvements to the Ontario Provincial Police (OPP) and specifically the Career Development Bureau.
About Us:
The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.
Career Development Bureau is comprised of People Operations, Uniform Recruitment, and the Provincial Police Academy. We are committed to supporting all members of our organization by providing a multitude of programs, resources, services and training that spans the timeline of hire to retirement.
The Provincial Police Academy consists of the following units: General Patrol Training (GPT), In-Service Training (IST); and Strategic Research, Planning & Curriculum Design Unit. The Strategic Research, Planning & Curriculum Design Unit (SRPCDU) is an award-winning team of dedicated professionals who provide innovative, creative and dynamic learning design, program development and evaluation services for every area of the OPP.
The OPP Values promote always doing the right things for the right reasons, by:
• Serving with PRIDE, PROFESSIONALISM and HONOUR.
• Interacting with RESPECT, COMPASSION and FAIRNESS.
• Leading with INTEGRITY, HONESTY and COURAGE.
How we support diversity, inclusion and accessibility
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
About the job
To provide programming, systems analysis, technical leadership and support along with advice and recommendations which utilize complex technology for improvements to the Ontario Provincial Police (OPP) and specifically the Career Development Bureau.
• Provide programming, systems analysis, application administration, technical leadership, and support to the Ontario Provincial Police Academy.
• Diagnose and solve technical issues, generate data-informed advice and written recommendations that surround complex technology for system improvements.
• Apply knowledge, skill, and experience with a learning management system (LMS).
• Use SQL, Power Apps, and related software, to made continuous improvement to applications and systems.
• Provide audio/video support for our instructors, clients, and classrooms.
What you bring to the team
Mandatory requirements
• Ability to pass an OPP background/ security investigation.
Knowledge, Skills and Abilities:
• Knowledge of current and emerging: Microsoft Operating Systems for servers and desktops; Microsoft Office products and all related applications; Virtual Private Network (VPN) hardware and software; Firewalls and Public Key Infrastructure (PKI) applications; Network communication protocols; Network architecture and topologies; Imaging and OS/application patching support methodologies & tools; handheld technologies; virtualized environments; archive and backup methodologies; NAS and San storage technologies; disaster recovery environments; mobile command systems and non-OPS supplied carrier offerings.
• Knowledge of trends, best practices and principles of human resources and/or learning related information management, legislative and policy requirements to ensure that system design, modification or enhancements consider the necessary business requirements.
• Knowledge of Database and specialized programming, testing and monitoring software.
• Knowledge of computer concepts, systems development methods and techniques; information architecture data modeling, object oriented and traditional structured programming knowledge; and Internet and other emerging technologies to coordinate installation and testing of equipment and new systems and provide feedback on performance.
• Ability to use mobile and remote tools and bar code technology to provide accurate data.
• Written, oral and interpersonal skills. Ability to prepare and deliver presentations to senior management staff, interact with end users and the vendor community; to conduct training seminars; to prepare discussion papers, briefing notes, recommendations on acquisition of hardware, software, network upgrades and development of new network features/services; to write technical documentation for application and network and application procedures and protocols and operating procedures/instructions; explain technical solutions to non-technical OPP and senior leadership personnel; define user needs to software, vendors/designers.
• Interpersonal skills to within a team environment, develop and maintain relationships with technical experts, instructional designers, and other clients, and independently with minimal supervision.
• Effective time and project management skills to work effectively under pressure, organize work, lead a team and direct tasks and assignments to meet deadlines.
• Analytical, evaluative and problem-solving skills to create and implement programs; to be able to identify root cause, isolate and respond to end-user issues, determine and resolve technical malfunctions; research and recommend timely and effective solutions such as programming/application changes and reconfiguration of hardware/software.
• Problem solving skills to utilize programming tools, languages and design program specifications encompassing program structure & logic, data flow and construction to OPS standards.
• Strategic thinking, research and analytical skills to determine and prioritize ongoing and project deliverables.
Additional Information:
Ensure that you read the job description to make sure you understand this job. Even if you don't meet every requirement in this job description, we still encourage you to apply.
Application Instructions:
Resume / cover letter must be received no later than 11:59 pm on 10-Jan-2024. Submit quoting WIN ID # (if applicable) and file # 23-333 showing how your qualifications, training and experience relate to the position to: Dr. David Haringa - 777 Memorial Ave, 3rd Floor, Orillia, ON L3V 7V3
Only those applicants selected for interview will be contacted.
Email: david.haringa@opp.ca
The Ontario Provincial Police is dedicated to ensuring open, accessible, equitable and respectful workplaces, and is committed to reflecting the diverse communities it serves. We encourage applications from members of diverse communities, including Indigenous Peoples, persons with disabilities, women, persons from racialized groups, 2SLGBTQ+ persons, those who are able to speak fluently in another language(s), and anyone committed to a rewarding career in public service. The Ontario Provincial Police is an equal opportunity employer and accommodations will be provided in all stages of our hiring processes, as necessary. If you require accommodation in order to apply for this position, please contact the hiring manager.